Desku AI Chatbot Builder vs SiteGPT
Desku AI Chatbot Builder
desku.io
SiteGPT
sitegpt.aiSide by side
| Figure | Desku AI Chatbot Builder | SiteGPT |
|---|---|---|
| Price from | $39/mo | $39/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 8 | 7 |
| Spec score · Chatbot Builders | 9.1 (#10) | 8.6 (#44) |
| Analytics | The builder includes conversation analytics for tracking chatbot performance and accuracy. | Advanced analytics include daily trend charts, an engagement funnel, knowledge-gap fixes, CSV export, and a weekly email digest. |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | No |
| Human handoff | The chatbot can escalate conversations to human agents and transfer them to live chat. | Visitors can transition a conversation to a live agent, and SiteGPT lists support integrations including Crisp, Slack, Freshdesk Messaging, Zendesk, Google Chat, Messenger, and Zoho SalesIQ. |
| Knowledge-base answers | Yes | Yes |
| Languages | The chatbot product page advertises multilingual support, while G2 lists German, English, French, Spanish and Swedish as supported languages. | SiteGPT says its chatbot supports conversations in 95 languages. |
| Product | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. | SiteGPT is a personalized chatbot trained on website content to answer visitors' questions and provide customer support. |
| Security | Desku says its controls include encryption in transit and at rest, role-based access, monitoring, logging and intrusion detection. | SiteGPT says it completed a SOC 2 Type II examination, is GDPR compliant, and has been assessed for HIPAA; it says customer data is encrypted and never used to train AI models. |
| Paid from | 39 | 39 |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
SiteGPT
- Starter$59 a month
- Growth$129 a month
- Scale$429 a month
- Starter$468 a year
- Growth$948 a year
- Scale$3,108 a year
- EnterprisePriced on request
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.