Desku AI Chatbot Builder vs Spinabot
Desku AI Chatbot Builder
desku.ioSpinabot
spinabot.comSide by side
| Figure | Desku AI Chatbot Builder | Spinabot |
|---|---|---|
| Price from | $39/mo | $49/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 8 | 3 |
| Spec score · Chatbot Builders | 9.1 (#10) | 8.2 (#92) |
| Deployment channels | multichannel | multichannel |
| Headquarters | Wilmington, Delaware, United States | New Jersey, USA |
| Human handoff | The chatbot can escalate conversations to human agents and transfer them to live chat. | Yes |
| Integrations | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. | The integrations directory lists 45 integrations across nine categories, including Salesforce, HubSpot, Slack, Gmail, Jira, and Shopify. |
| Knowledge-base answers | Yes | Yes |
| Languages | The chatbot product page advertises multilingual support, while G2 lists German, English, French, Spanish and Swedish as supported languages. | The conversational AI page says chat agents support natural conversations in 50+ languages with automatic language detection. |
| Product | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. | Spinabot describes itself as an all-in-one AI agent platform where chatbots, voice agents, workflows, and private AI models collaborate as an AI crew. |
| Security | Desku says its controls include encryption in transit and at rest, role-based access, monitoring, logging and intrusion detection. | Spinabot says data is encrypted in transit and at rest and describes role-based access, regular security testing, encrypted backups, and data retention and deletion policies. |
| Paid from | 39 | 49 |
| Support | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. | The site lists [email protected] and says the team replies within 24 hours. |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.