Desku AI Chatbot Builder vs Tovie DialogStudio
Desku AI Chatbot Builder
desku.ioTovie DialogStudio
ds.tovie.aiSide by side
| Figure | Desku AI Chatbot Builder | Tovie DialogStudio |
|---|---|---|
| Price from | $39/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 8 | 11 |
| Spec score · Chatbot Builders | 9.1 (#10) | 7.9 (#146) |
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | The untimed Free plan includes API integrations, while ChatGPT and additional packages are unavailable on it. |
| Headquarters | Wilmington, Delaware, United States | London, United Kingdom |
| Human handoff | The chatbot can escalate conversations to human agents and transfer them to live chat. | Yes |
| Knowledge-base answers | Yes | Yes |
| Privacy | Desku's privacy policy says it does not sell personal data and references GDPR and CCPA/CPRA rights, but its legal entity field remains an unfilled placeholder. | Tovie's privacy policy says it does not proactively collect or process GDPR special-category personal data, while describing conditions for processing such data for clients. |
| Product | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. | Tovie DialogStudio is a visual editor for creating bots without programming. |
| Support | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. | Users can contact support from the visual editor and include reproduction steps, project details, and screenshots or screencasts. |
| Visual flow builder | Yes | Yes |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
Tovie DialogStudio
- FreeFree
- StartupPrice not published
- GrowthPrice not published
- OptimalPrice not published
- PremiumPrice not published
- Skill MasterPrice not published
- Business JivoChatPrice not published
- Calls StartupPrice not published
- Calls GrowthPrice not published
- Calls OptimalPrice not published
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.
Tovie DialogStudio
Tovie DialogStudio has no write-up on Specifiction yet; its figures are above.