Desku AI Chatbot Builder vs Xenioo
Desku AI Chatbot Builder
desku.io
Xenioo
xenioo.comSide by side
| Figure | Desku AI Chatbot Builder | Xenioo |
|---|---|---|
| Price from | $39/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 8 | 6 |
| Spec score · Chatbot Builders | 9.1 (#10) | 8.0 (#125) |
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Human handoff | The chatbot can escalate conversations to human agents and transfer them to live chat. | Yes |
| Integrations | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. | The maker lists MailChimp, ActiveCampaign, SendGrid and Zapier, and says chatbots can connect to backend systems through HTTP REST calls. |
| Knowledge-base answers | Yes | Yes |
| Privacy | Desku's privacy policy says it does not sell personal data and references GDPR and CCPA/CPRA rights, but its legal entity field remains an unfilled placeholder. | Xenioo says it provides GDPR privacy controls and chatbot actions for building user opt-in blocks. |
| Support | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. | Free users have online learning resources and a Facebook community; the pricing FAQ describes email support for Starter and Professional and private Slack support for Agency. |
| Visual flow builder | Yes | Yes |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
Xenioo
- StarterPrice not published
- BusinessPrice not published
- BASICFree
- CUSTOMPriced on request
- GROWTHPriced on request
- PROFESSIONALPriced on request
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.