Deskwoot vs Rasayel
Deskwoot
deskwoot.com
Rasayel
rasayel.ioSide by side
| Figure | Deskwoot | Rasayel |
|---|---|---|
| Price from | $3.20/mo | $0.17/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · WhatsApp Customer Service Software | 9.1 (#2) | 8.7 (#7) |
| Praise: support | A Trustpilot reviewer praised helpful support and Deskwoot’s willingness to add requested features quickly without extra charges. | G2 reviewers repeatedly describe the support team as responsive, helpful and quick to resolve issues. |
| Rating on G2 | 5 out of 5 from 1 review. | Rasayel is rated 4.5 out of 5 from 44 reviews. |
| Rating on Trustpilot | 3.8 out of 5 from 2 reviews. | Trustpilot shows a 3.8 out of 5 score from 3 reviews. |
| What it does | Deskwoot combines customer conversations into a shared inbox and adds an AI agent, agent Copilot, Help Center, reports and automation. | Rasayel is a WhatsApp-focused communication platform for sales teams with shared inboxes, broadcasts, automations, integrations and APIs. |
Plans
Deskwoot
- HackerFree
- Startup$3.20 a month
- Business$6.40 a month
- Enterprise$9.60 a month
Rasayel
- Start$30 a month
- Grow$40 a month
- Enterprise$2,000 a month
- Enterprise$2 a year
In their own words
Deskwoot
Deskwoot combines a customer support inbox, AI bot, AI Copilot, help center, and automation in one platform. Its shared inbox supports live chat, email, WhatsApp, Telegram, LINE, SMS, X direct messages, and a REST API channel. The Fynn AI bot can answer from help center content, website pages, PDFs, and FAQs, then hand conversations to human agents. Copilot can suggest or improve replies, summarize conversations, and translate, with monthly allowances that vary by plan. The platform also includes automation rules, macros, proactive chat triggers, auto-assignment, and SLA policies, though availability depends on plan. Integrations include Shopify, Stripe, Zapier, WordPress, WooCommerce, Slack, and EasyPost; Shopify, WooCommerce, and Stripe details can appear alongside conversations. The free Hacker plan includes 100 conversations per month, one agent seat, one inbox, and 30-day data retention. Paid plans start at $3.20/user/mo (annual), with a 7-day trial. Deskwoot offers a free iPhone app with push notifications and inbox access; Android is not yet supported.
Rasayel
Rasayel is a WhatsApp-focused communication platform for teams, combining a shared inbox with broadcasts, automations, integrations, and developer APIs. Inbox features include assignments, private notes, and personalized notifications. A no-code chatbot builder with AI features supports sales and customer-service workflows. WhatsApp capabilities include Flows, interactive and template messages, and end-to-end encryption. The listed CRM integrations are Pipedrive, HubSpot, and Salesforce: Pipedrive is included in Start, while HubSpot and Salesforce are listed for Grow. Rasayel also provides a native Zapier integration, GraphQL and REST APIs, and webhooks. The pricing feature table lists Android and iOS mobile apps. Start costs $30 a month per user, with a minimum of five team members, three WhatsApp numbers, and 10K messages per month. Grow costs $40 a month per user, with a minimum of ten team members, five numbers, and 25K messages per month. A 7-day trial is listed. WhatsApp messaging fees are paid directly to WhatsApp/Meta. Salesforce Starter Edition is not supported.