| Price from | $39/mo | $25/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 5 |
| Spec score · Knowledge base software | 8.4 (#46) | 8.9 (#10) |
| Publishing audience | both | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. |
| Content analytics | Yes | Yes |
| Custom domain | Yes | A custom domain with free SSL is included with every paid plan starting at Starter. |
| Free plan | No | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. |
| Integrations | The pricing comparison lists Slack commands on Pro and above, and the maker’s documentation says Import Center can connect Google Drive, Notion, GitHub, Confluence, Jira, and Dropbox on Pro, Premium, Enterprise, or an active trial. | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. |
| Product | Dewstack is an AI-powered documentation platform for customer-facing documentation, knowledge bases, help centers, SOPs, manuals, and internal handbooks. | Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center. |
| Paid from | 39 | 25 |
| Support | The pricing comparison lists email support for Starter, priority email for Pro, dedicated support plus an SLA for Premium, and a Premier SLA for Enterprise. | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. |
| Version history | Yes | Yes |
