Dewstack vs Paligo
Dewstack
dewstack.com
Paligo
paligo.netSide by side
| Figure | Dewstack | Paligo |
|---|---|---|
| Price from | $39/mo | $416.67/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 6 |
| Spec score · Knowledge base software | 8.4 (#46) | 8.9 (#9) |
| Publishing audience | both | Paligo says it serves organizations in software, manufacturing, and regulated industries, including companies managing technical documentation, policies, procedures, and knowledge content. |
| Custom domain | Yes | Yes |
| Free plan | No | No |
| Integrations | The pricing comparison lists Slack commands on Pro and above, and the maker’s documentation says Import Center can connect Google Drive, Notion, GitHub, Confluence, Jira, and Dropbox on Pro, Premium, Enterprise, or an active trial. | Official integrations include Zendesk, Freshdesk, GitHub, GitLab, Bitbucket, Azure Repos, Amazon S3, Algolia, Phrase, Slack, Microsoft Teams and many others. |
| Product | Dewstack is an AI-powered documentation platform for customer-facing documentation, knowledge bases, help centers, SOPs, manuals, and internal handbooks. | Paligo is a cloud-based component content management system for authoring, managing, translating, and publishing technical documentation and knowledge assets. |
| Publishing | Plans include hosted documentation with SSL and custom domains, and the site describes public, password-protected, and collection-private access options. | Paligo can publish content to PDF, HTML5, eLearning, and GitHub Flavored Markdown. |
| Support | The pricing comparison lists email support for Starter, priority email for Pro, dedicated support plus an SLA for Premium, and a Premier SLA for Enterprise. | Business includes standard support; Enterprise includes priority support and guaranteed SLAs, with stated target response times of two hours for urgent and four hours for high-priority issues. |
Plans
Dewstack
- Starter$39 a month
- Pro$89 a month
- Premium$149 a month
- EnterprisePriced on request
Paligo
- Business$15,000 a year
- Nexus Portal$5,000 a year
- Nexus Portal free tierFree
- Nexus Answers$6,000 a year
- Nexus Answers free tierFree
- EnterprisePriced on request
In their own words
Paligo
Paligo is a cloud-based component content management system for creating, managing, translating, and publishing technical documentation and knowledge assets. Structured authoring includes topic-based content, reuse, variables, version branching, revision history, and workflow management. Teams can publish to PDF, HTML5, eLearning, and GitHub Flavored Markdown. Paligo says it serves organizations in software, manufacturing, and regulated industries managing technical documentation, policies, procedures, and other knowledge content. Listed integrations include Zendesk, Freshdesk, GitHub, GitLab, Amazon S3, Slack, Salesforce, ServiceNow, and Phrase; some may require a separate subscription. A REST API supports external connections and task automation. Paligo states its information security management system is certified to ISO 27001:2022, and that service data is encrypted at rest with AES-256 and in transit with TLS. Business costs $15,000 a year, billed annually per author, from $15,000 per year; it includes two authors and two languages. There is no free plan, but a free trial is available. Upload integrations have a 500 MB limit, except GitHub at 100 MB; the general limit can be raised on request.