Dewstack vs Zendesk Guide
Dewstack
dewstack.com
Zendesk Guide
zendesk.comSide by side
| Figure | Dewstack | Zendesk Guide |
|---|---|---|
| Price from | $39/mo | $19/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 10 |
| Spec score · Knowledge base software | 8.4 (#46) | 9.2 (#3) |
| Publishing audience | both | both |
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | No | No |
| Integrations | The pricing comparison lists Slack commands on Pro and above, and the maker’s documentation says Import Center can connect Google Drive, Notion, GitHub, Confluence, Jira, and Dropbox on Pro, Premium, Enterprise, or an active trial. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| Paid from | 39 | 55 |
| Version history | Yes | Yes |
Plans
Dewstack
- Starter$39 a month
- Pro$89 a month
- Premium$149 a month
- EnterprisePriced on request
Zendesk Guide
- Suite Team$55 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPrice not published
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPriced on request
In their own words
Zendesk Guide
Zendesk Guide has no write-up on Specifiction yet; its figures are above.