DFIR-IRIS vs Request Tracker for Incident Response

DFIR-IRIS is an open-source incident response platform for teams conducting investigations in a shared workspace. Case records organize assets, indicators of compromise, tasks, evidence and notes with an audit trail. Alerts from SIEM, EDR, MISP, IntelOwl or REST endpoints can be collected, triaged and promoted into cases. Evidence can be checked with SHA-256, MD5 or SHA-1, while access restrictions and logs cover downloads, views and changes. War rooms provide real-time chat, threads, room-specific teams and slash commands that record decisions and case actions. Configurable Jinja templates generate PDF or DOCX executive summaries, technical reports or court-ready documents. The project lists modules including IrisVT, IrisMISP, IrisCheck and IrisWebHooks, along with a REST API and 162 hook binding points. Permissions include deny-all, read-only and full-access case controls. Docker and Docker Compose are recommended; Linux and macOS are officially supported, while Windows may need Dockerfile changes for file storage paths. Documentation identifies v3.0.0-beta.1 as the current v3 release and says beta versions are not production-ready. The project advises restricting access and not exposing IRIS to the Internet.

Request Tracker for Incident Response (RTIR) builds on RT with queues and workflows designed for incident response, including use by CERT and CSIRT teams. It correlates details from incident reports to identify patterns and link related reports to a common root-cause incident. Separate queues support triage, incident handling, investigation, and countermeasures, while teams can communicate with reporters, other security teams, and internal responders. Tickets record activity, allow custom fields, and track key dates for service-level agreements. RTIR can produce activity reports in HTML, text, or spreadsheet formats, including reporting by date and constituency. The RT API can accept automatic feeds from systems such as Splunk, ArcSight, Nagios, Squil, and Qualys. For network analysis, it parses IP addresses into custom fields and provides lookup interfaces including traceroute, whois, and remote site security ratings. Teams can merge or split incidents, perform bulk ticket operations, and cascade status changes across linked tickets. RT and RTIR can be downloaded for self-hosting, and the vendor also offers Cloud RT. The Community plan is free; paid plans start at $15/user/mo (annual). A 14-day trial is available.