DFIR-IRIS vs Safecall Investigation Case Management

DFIR-IRIS is an open-source incident response platform for teams conducting investigations in a shared workspace. Case records organize assets, indicators of compromise, tasks, evidence and notes with an audit trail. Alerts from SIEM, EDR, MISP, IntelOwl or REST endpoints can be collected, triaged and promoted into cases. Evidence can be checked with SHA-256, MD5 or SHA-1, while access restrictions and logs cover downloads, views and changes. War rooms provide real-time chat, threads, room-specific teams and slash commands that record decisions and case actions. Configurable Jinja templates generate PDF or DOCX executive summaries, technical reports or court-ready documents. The project lists modules including IrisVT, IrisMISP, IrisCheck and IrisWebHooks, along with a REST API and 162 hook binding points. Permissions include deny-all, read-only and full-access case controls. Docker and Docker Compose are recommended; Linux and macOS are officially supported, while Windows may need Dockerfile changes for file storage paths. Documentation identifies v3.0.0-beta.1 as the current v3 release and says beta versions are not production-ready. The project advises restricting access and not exposing IRIS to the Internet.

Safecall Investigation Case Management is a web-based service for managing investigations arising from whistleblowing reports or workplace incidents. Teams can group related cases, assign investigators and investigation managers, set priorities and tasks, and follow progress with checklists, timelines, alerts, and dashboards. It is presented for HR, workplace, fraud, financial, criminal, health and safety investigations, as well as whistleblowing matters. Evidence storage covers pictures, audio files, and notes, while investigation managers and investigators can communicate confidentially. Users can export reports, timelines, and key metrics for senior management and audit purposes. The service can connect with Safecall whistleblowing products or run standalone; OpenAPI connections and API capabilities are available for deeper integration. It is mobile- and tablet-responsive and needs no app or installation. The portal is described as available in more than 60 translation languages. Listed safeguards include GDPR compliance, TLS 1.2, AES256 encryption, case-level role-based access controls, two-factor authentication, and regular independent penetration testing. Pricing is on request. Safecall Ltd was founded in 1999 and lists registered offices in Sunderland.