DFIRe vs Primero

DFIRe is self-hosted case management software for digital forensics and incident response. Teams can configure case types, severity, assignments, and escalation from triage to incident response while keeping case history. Evidence records can be organized hierarchically with configurable attributes, custody verification, printable receipts, and transfer records. The software includes default playbooks for fifteen common case types, which users can adapt or replace, plus timers and reminders for breach notifications, statutory reporting, and other deadlines. Its IOC registry supports STIX 2.1 types, enrichment from named threat intelligence providers, and sharing through MISP and TAXII. Documented integrations include Slack, bidirectional Jira synchronization, webhooks, and SIEM or log forwarding. Reports support structured sections, QA, evidence inventories, and optional LLM drafting through a customer-selected provider. Security documentation describes OIDC sign-on, role-based access, encrypted attachments, and an immutable audit trail. DFIRe supports air-gapped use and offline licensing. The annual licence is €9,900 a year for unlimited users and cases in one production deployment; a 90-day trial is available.

Primero is an open-source information management platform for protection-related data. Its use cases include child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. Case workflows span identification, registration, assessment, planning, referrals and transfers, and closure, with supervision, notifications and tasking tools. The platform lists CPIMS+, GBVIMS+ and MRMIMS+ modules, along with intake forms, custom fields, audit trails and reporting dashboards. Teams can configure forms, roles, lookups, reports, languages, logos and locations through a self-service interface. Primero is available in more than 40 languages. Its v2 progressive web app works online and offline in modern browsers on mobile devices, tablets and laptops, though offline use is limited to creating cases and editing records already accessed in the session; changes submit after reconnection. A free DIY tier requires implementers to manage infrastructure and support. Full Service SaaS costs $8,250 a year, while Hybrid deployment costs $25,000 a year for the first year and decreases to the Tier 3 cost in year two and thereafter.