Dialics vs PBXDom
Dialics
dialics.comPBXDom
pbxdom.comSide by side
| Figure | Dialics | PBXDom |
|---|---|---|
| Price from | $1/mo | $99/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 7 | 7 |
| Spec score · Call Tracking Software | 8.1 (#15) | 8.7 (#4) |
| API | The terms describe Dialics as including APIs, and the maker links to API documentation for integrating Dialics with corporate services. | A REST API at api.pbxdom.com exposes calls, reports, widgets and charts; API access is limited to Advanced and Enterprise. |
| Founded | 2018 | 2015 |
| Intended users | The maker presents Dialics for affiliates, call centers, marketing agencies, enterprises, and businesses using pay-per-call advertising. | PBXDom describes its audience as IT teams maintaining existing phone systems, including legacy systems, and says it does not replace a PBX. |
| Product | Dialics is an online call tracking and analytics platform for measuring campaign performance and marketing decisions. | PBXDom turns call records from an existing phone system into analytics dashboards, 911 alerts, and call accounting. |
| Security | The privacy policy says the company limits access to personal data and uses antivirus software, a web application firewall, and traffic filtering, while noting it cannot guarantee full protection. | PBXDom’s security page describes a local collector forwarding PBX call records to hosted reporting, and explicitly says that page implies no certification or compliance status. |
| Support | The about page says technical support is available 24/7 and assistance is offered by live chat, email, or phone. | The pricing page lists email support on Basic, Pro, and Scale, and phone support on Advanced and Enterprise. |
Plans
Dialics
- Auto record callsFree
- Auto SMS repliesFree
- Transcription$0.02, paid once
- Minute Local$0.05, paid once
- Minute Toll-free$0.06, paid once
- Rent Local$1 a month
- Rent Toll-free$2 a month
PBXDom
- Basic$99 a month
- Pro$199 a month
- Scale$499 a month
- Advanced$1,199 a month
- Enterprise on-premises$60,000 a year
- Enterprise on-premises version$60,000 a year
- EnterprisePriced on request
In their own words
Dialics
Dialics is an online call tracking and analytics platform for measuring campaign performance and informing marketing decisions. It assigns unique phone numbers to campaigns and reports call activity by keyword, source, and visitor. Call handling options include standard forwarding, IVR menu forwarding, queues, greetings, voicemail, and automatic SMS replies. Users can also track call recording and conversation intelligence, and run pay-per-call campaigns with buyer revenue and vendor commissions. Dialics supports local, toll-free, and international virtual numbers; the pricing page gives example USA rates, while international rates may vary. Google Ads is listed as an integration, with Bing Ads and Facebook Ads marked as upcoming. The service runs on the web and includes APIs for integration with corporate services. Dialics is paid, with no free plan, but a seven-day trial includes a $10 balance to buy one phone number and test the service. The maker presents it for affiliates, call centers, marketing agencies, enterprises, and businesses using pay-per-call advertising. Technical support is offered 24/7 by live chat, email, or phone.
PBXDom
PBXDom turns call records from an existing phone system into analytics dashboards, 911 alerts, and call accounting. It is aimed at IT teams maintaining current systems, including legacy phone systems, rather than replacing a PBX. Dashboards can use more than 70 widgets and report on call volumes, missed calls, and extension activity. Call accounting estimates costs by extension and department, with reports for comparison against a carrier bill. A collector reads records over serial, IP, or file-based connections and sends them to PBXDom’s cloud. Listed phone-system brands include Cisco, Avaya, Mitel, Panasonic, 3CX, and Asterisk/FreePBX. Alerts for a 911 call can use email, SMS, automated voice, Slack, and Zapier, with channels varying by plan. Plans start at $99 a month, billed monthly, and a 14-day trial is available. Retention ranges from one year on Basic to five or more years on Enterprise. Platforms listed include Android, iOS, Linux, Windows, web, API, and self-hosted.