Dialogic Digital IVR vs FonaBot IVR Builder
Dialogic Digital IVR
dialogic.com
FonaBot IVR Builder
fonabot.comSide by side
| Figure | Dialogic Digital IVR | FonaBot IVR Builder |
|---|---|---|
| Price from | — | $49/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 1 | 3 |
| Spec score · Interactive Voice Response Software | 7.7 (#10) | 7.5 (#11) |
| Spec score · IVR Software | 7.7 (#14) | 7.5 (#17) |
| Headquarters | Parsippany, New Jersey, United States | Chicago, Illinois, United States |
| Purpose | Dialogic Digital IVR is an interactive voice response solution for service providers and enterprises that integrates with existing network infrastructure and complies with IMS/LTE standards. | FonaBot’s visual IVR builder creates call flows with drag-and-drop nodes and no coding required. |
| Support | Dialogic’s contact page provides regional support links and sales inquiry details for the Americas, Asia Pacific, and Europe, Middle East and Africa. | The Starter plan includes email support, Professional includes priority support, and Agency includes premium onboarding and support. |
Plans
FonaBot IVR Builder
- Starter$49 a month
- Professional$149 a month
- AgencyPriced on request
In their own words
Dialogic Digital IVR
Dialogic Digital IVR is an interactive voice response solution for service providers and enterprises. It integrates with existing network infrastructure and complies with IMS/LTE standards. Software components can run on commercial off-the-shelf hardware in a centrally managed deployment. A graphical service-creation environment lets developers build applications with drag-and-drop icons, including without programming languages. Intelligent, customizable routing and pre-queue data collection shape caller flows. USSD provides menu-driven self-service on mobile devices, while unified messaging combines email, voicemail, fax, and text for agents. Reporting includes dashboards and ad hoc SQL queries for call records, menu selections, and IVR performance. APIs connect back-office and billing systems, and an SNMP API exports reporting data to monitoring environments. An optional Visual IVR module adds web content and live-agent transfer. The product lists resiliency, redundancy, high availability, multimedia, and multi-language support. Pricing is available on request.
FonaBot IVR Builder
FonaBot IVR Builder has no write-up on Specifiction yet; its figures are above.