FonaBot IVR Builder

Spec sheet

Purpose

FonaBot’s visual IVR builder creates call flows with drag-and-drop nodes and no coding required.Read 4 Oct 2026 · fonabot.com

Intended users

The company says it focuses on small businesses, including restaurants, service companies, and local businesses.Read 4 Oct 2026 · fonabot.com

Security

The security page describes account authentication, role-based access where available, activity visibility, usage tracking, and account protections.Read 4 Oct 2026 · fonabot.com

Support

The Starter plan includes email support, Professional includes priority support, and Agency includes premium onboarding and support.Read 4 Oct 2026 · fonabot.com

Headquarters

Chicago, Illinois, United StatesRead 28 Sep 2026 · fonabot.com

API integrations

HTTP nodes can call external APIs during a call to look up customer data, check inventory, or verify account status.Read 4 Oct 2026 · fonabot.com

Browser testing and export

Flows can be tested in a browser before going live and exported as JSON or TwiML for use with any phone system.Read 4 Oct 2026 · fonabot.com

Business integrations

FonaBot lists Perfex CRM, Clover, Google Calendar, and Stripe integrations, plus custom webhooks for other endpoints.Read 4 Oct 2026 · fonabot.com

Call handling

The builder supports forwarding calls to external numbers, department transfers, voicemail, and fallback routing when lines are busy.Read 4 Oct 2026 · fonabot.com

Caller branching

Call flows can branch based on what callers say or press and route caller types to different departments.Read 4 Oct 2026 · fonabot.com

Company location

FonaBot lists its location as Chicago, Illinois.Read 4 Oct 2026 · fonabot.com

IVR nodes

Available nodes include greeting, menu, transfer, HTTP, AI agent, and voicemail.Read 4 Oct 2026 · fonabot.com

Security limits

FonaBot says it makes no specific claims about encryption standards or compliance certifications beyond what is documented and verified for a plan.Read 4 Oct 2026 · fonabot.com

Usage and billing

Each plan includes a set amount of monthly usage, and extra usage is billed at the plan’s rate; billing is monthly unless otherwise stated.Read 4 Oct 2026 · fonabot.com

Plans and prices

Every FonaBot IVR Builder plan and price →

Where Specifiction places it

• Interactive Voice Response Software#11 of 207.5
• IVR Software#17 of 227.5