Best IVR Software in 2026

In short: Teloz IVR is ranked #1 of 22 as of 4 October 2026, ahead of Momo Business IVR and Voicent. The best-ranked option with a free plan is Momo Business IVR. The lowest first paid tier on this page is Genesys Workforce Engagement Management at £2.33/mo.

IVR software gives callers an automated way to navigate menus and reach the right destination. Compare speech input and supported languages for caller interaction, then look at the visual flow builder to see how call paths are configured. Call recording, concurrent calls, and webhooks or API support add further dimensions to weigh. Check whether a free plan is listed and compare the paid-from price. The ranking opens with Teloz IVR, Voicent, and Genesys Workforce Engagement Management, followed by VoiceGuide and KloudTalk. These 22 entries are ordered as a ranked best-of list, so you can use the listed criteria to assess which options fit your call-handling needs.

22 IVR software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.

22ranked
5free plans on this page
£2.33/molowest paid tier
4 Oct 2026last checked
Input list IVR Software 22 channels on this page · 46 of 176 spec lines stated by the makers
Ch Tool Free planPaid fromSpeech inputVisual flow builderConcurrent callsSupported languagesWebhooks or APICall recording Spec sheet Score
01 Teloz IVR Free planYesPaid fromnot statedSpeech inputYesVisual flow builderYesConcurrent callsnot statedSupported languagesnot statedWebhooks or APIYesCall recordingYes 5/8spec lines stated 7.7
02 Momo Business IVR Free plannot statedPaid fromnot statedSpeech inputnot statedVisual flow builderYesConcurrent callsnot statedSupported languagesnot statedWebhooks or APIYesCall recordingYes 3/8spec lines stated 7.6
03 Voicent Free planYesPaid from$19/moSpeech inputnot statedVisual flow buildernot statedConcurrent callsnot statedSupported languagesnot statedWebhooks or APInot statedCall recordingYes 3/8spec lines stated 7.5
04 MyOperator Free planNoPaid fromnot statedSpeech inputnot statedVisual flow buildernot statedConcurrent callsnot statedSupported languagesnot statedWebhooks or APInot statedCall recordingYes 2/8spec lines stated 7.1
05 CallFire IVR Free planNoPaid fromnot statedSpeech inputNoVisual flow builderYesConcurrent callsnot statedSupported languagesnot statedWebhooks or APIYesCall recordingYes 5/8spec lines stated 7.0
06 Genesys Workforce Engagement Management Free planNoPaid fromnot statedSpeech inputYesVisual flow builderYesConcurrent callsnot statedSupported languagesnot statedWebhooks or APIYesCall recordingYes 5/8spec lines stated 7.0
07 VoiceGuide Free planNoPaid fromnot statedSpeech inputYesVisual flow builderYesConcurrent callsnot statedSupported languagesnot statedWebhooks or APIYesCall recordingYes 5/8spec lines stated 6.9
08 JVoiceXML Free planYesPaid fromnot statedSpeech inputYesVisual flow buildernot statedConcurrent callsnot statedSupported languagesnot statedWebhooks or APInot statedCall recordingYes 3/8spec lines stated 6.8
09 KloudTalk Free planNoPaid fromnot statedSpeech inputnot statedVisual flow buildernot statedConcurrent callsnot statedSupported languagesnot statedWebhooks or APInot statedCall recordingnot stated 1/8spec lines stated 6.7
10 Agent Voice Response Free planYesPaid fromnot statedSpeech inputYesVisual flow buildernot statedConcurrent callsnot statedSupported languagesnot statedWebhooks or APIYesCall recordingNo 4/8spec lines stated 6.4
11 IVR Sys Hosted IVR Free plannot statedPaid fromnot statedSpeech inputYesVisual flow buildernot statedConcurrent callsnot statedSupported languagesnot statedWebhooks or APInot statedCall recordingnot stated 1/8spec lines stated 6.3
12 Mobilus Visual IVR Free plannot statedPaid fromnot statedSpeech inputnot statedVisual flow builderYesConcurrent callsnot statedSupported languagesnot statedWebhooks or APInot statedCall recordingnot stated 1/8spec lines stated 6.3
13 Plum Fuse Free plannot statedPaid fromnot statedSpeech inputnot statedVisual flow buildernot statedConcurrent callsnot statedSupported languagesnot statedWebhooks or APInot statedCall recordingnot stated 0/8spec lines stated 6.3
14 Zappix Visual IVR Free plannot statedPaid fromnot statedSpeech inputnot statedVisual flow buildernot statedConcurrent callsnot statedSupported languagesnot statedWebhooks or APInot statedCall recordingnot stated 0/8spec lines stated 6.3
15 Avaya Aura Private Cloud Free planNoPaid fromnot statedSpeech inputnot statedVisual flow buildernot statedConcurrent callsnot statedSupported languagesnot statedWebhooks or APInot statedCall recordingnot stated 1/8spec lines stated 6.2
16 Plum DEV Free plannot statedPaid fromnot statedSpeech inputnot statedVisual flow buildernot statedConcurrent callsnot statedSupported languagesnot statedWebhooks or APInot statedCall recordingnot stated 0/8spec lines stated 6.2
17 Knowlarity Cloud Contact Center Free planNoPaid fromnot statedSpeech inputnot statedVisual flow buildernot statedConcurrent callsnot statedSupported languagesnot statedWebhooks or APInot statedCall recordingYes 2/8spec lines stated 6.0
18 Cognigy Free plannot statedPaid fromnot statedSpeech inputnot statedVisual flow buildernot statedConcurrent callsnot statedSupported languagesnot statedWebhooks or APInot statedCall recordingnot stated 0/8spec lines stated 5.9
19 CallMatrix Free planNoPaid from$49/moSpeech inputnot statedVisual flow buildernot statedConcurrent callsnot statedSupported languagesnot statedWebhooks or APInot statedCall recordingnot stated 2/8spec lines stated 5.4
20 FonaBot IVR Builder Free planNoPaid from$49/moSpeech inputnot statedVisual flow buildernot statedConcurrent callsnot statedSupported languagesnot statedWebhooks or APInot statedCall recordingnot stated 2/8spec lines stated 5.4
21 Cloud IVR Free planNoPaid fromnot statedSpeech inputnot statedVisual flow buildernot statedConcurrent callsnot statedSupported languagesnot statedWebhooks or APInot statedCall recordingnot stated 1/8spec lines stated 5.2
22 Dialogic Digital IVR Free plannot statedPaid fromnot statedSpeech inputnot statedVisual flow buildernot statedConcurrent callsnot statedSupported languagesnot statedWebhooks or APInot statedCall recordingnot stated 0/8spec lines stated 5.0

Is your tool on this list?

Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.

Questions about this list

Which IVR software is ranked first on Specifiction?

Teloz IVR is ranked #1 of 22 with a score of 7.7. Momo Business IVR is second and Voicent third.

How many of these have a free plan?

5 of the 22 on this page publish a free plan on their own pricing pages.

Which is the cheapest paid option?

On this page, Genesys Workforce Engagement Management has the lowest first paid tier we found: £2.33/mo.

How is this list ranked?

Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing. Paid placements never change a rank.

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