IVR Sys Hosted IVR

Spec sheet

What it does

Hosted IVR provides cloud-hosted interactive voice response for businesses.Read 4 Oct 2026 · ivr.com.sg

Integrations

The company describes integrating IVR with business computer systems and CRM to provide information to customer service advisors during calls.Read 4 Oct 2026 · ivr.com.sg

Support

IVR Systems says its Support Management Center provides round-the-clock support, tracks problems through a ticketing system, and provides regular updates.Read 4 Oct 2026 · ivr.com.sg

Headquarters

SingaporeRead 28 Sep 2026 · ivr.com.sg

Backup and monitoring

The disaster recovery page says the data center is secured and constantly monitored, and that an up-to-date backup can be maintained for an existing IVR system.Read 4 Oct 2026 · ivr.com.sg

Browser access

The FAQ says users access the service through a web browser and administrators can configure the system themselves.Read 4 Oct 2026 · ivr.com.sg

Customer industries

The FAQ lists travel, energy and utilities, telecommunications, business process outsourcers, and payment providers among the industries served.Read 4 Oct 2026 · ivr.com.sg

Disaster recovery

The company says its cloud solutions include a standard disaster recovery package that can switch the system over in a disaster.Read 4 Oct 2026 · ivr.com.sg

Implementation

IVR Systems says its existing infrastructure and in-house expertise allow the cloud solution to be implemented in a relatively short time.Read 4 Oct 2026 · ivr.com.sg

Pricing model

The hosted solution uses a pay-as-you-go software-as-a-service model without upfront capital expenditure for hardware and infrastructure.Read 4 Oct 2026 · ivr.com.sg

Regional availability

The callback service on the product page is available only to Singapore customers.Read 4 Oct 2026 · ivr.com.sg

Scalability

The cloud solution is designed to let businesses scale up or down as requirements change.Read 4 Oct 2026 · ivr.com.sg

Service availability

The hosted IVR page says the existing infrastructure is intended to provide uninterrupted service 24/7.Read 4 Oct 2026 · ivr.com.sg

Plans and prices

Every IVR Sys Hosted IVR plan and price →

Where Specifiction places it

• IVR Software#18 of 227.0