IVR Sys Hosted IVR vs MyOperator
IVR Sys Hosted IVR
ivr.com.sg
MyOperator
myoperator.comSide by side
| Figure | IVR Sys Hosted IVR | MyOperator |
|---|---|---|
| Price from | — | ₹500/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 10 |
| Spec score · IVR Software | 7.0 (#18) | 8.7 (#4) |
| Headquarters | Singapore | The company lists Noida, Uttar Pradesh, India as headquarters. |
| Integrations | The company describes integrating IVR with business computer systems and CRM to provide information to customer service advisors during calls. | The integration catalog lists Shopify, Zoho CRM, Bigin, Zoho Recruit, Zoho PhoneBridge, Freshdesk, LeadSquared, SalezShark, Truecaller, Bulk SMS API, Zoho Desk and API/webhooks. |
| Support | IVR Systems says its Support Management Center provides round-the-clock support, tracks problems through a ticketing system, and provides regular updates. | MyOperator advertises 24/7 support by phone, email and WhatsApp, plus an online knowledge base. |
| What it does | Hosted IVR provides cloud-hosted interactive voice response for businesses. | MyOperator combines cloud calling, WhatsApp Business API and AI chat/voice agents for customer engagement, sales and support. |
Plans
MyOperator
- Sedan₹5,000 a month
- SUV₹15,000 a month
- EnterprisePrice not published
- 1800 Toll-Free add-on₹500 a month
- Auto-Dialer add-on₹700 a month
- Truecaller Business add-on₹30,000 a month
- Sedan₹60,000 a year
- SUV₹180,000 a year
- AI TeamPriced on request
- Enterprise PlanPriced on request
In their own words
IVR Sys Hosted IVR
IVR Sys Hosted IVR has no write-up on Specifiction yet; its figures are above.
MyOperator
MyOperator brings cloud calling, WhatsApp, and AI chat and voice bots into one customer communication platform. Its calling tools include IVR, virtual numbers, outbound dialers, call tracking, recordings, and smart routing. The WhatsApp suite uses the official WhatsApp Business API for automation, campaigns, broadcasts, shared inboxes, and handovers between agents. AI bots can provide first responses, qualify leads, and route conversations to people while retaining context. The service is available on Android, iOS, and the web, with API access, and listed integrations include Shopify, Zoho products, Freshdesk, LeadSquared, and others. MyOperator describes AWS-hosted infrastructure, VPC isolation, and 128-bit SSL encryption, and says its information security management system is ISO/IEC 27001:2013 certified. There is no free plan, but a limited-feature sandbox trial is available. Sedan costs ₹5,000/mo (annual) and SUV costs ₹15,000/mo (annual); plans are billed yearly, GST applies, and Meta charges are additional.