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Cloud IVR

ivr.ro

From €8.33/mo Free trial Web
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Spec score 8.0 #6 of 20 in Interactive Voice Response Software

What it is

Cloud IVR is a cloud interactive voice response service for incoming calls. Callers can respond by voice or keypad; configured departments can receive routed calls, and the system can collect voice messages. Setup takes place in a web interface without hardware devices, with a visual flow builder, multilingual interface, and reports on incoming calls. Voice prompts are generated from text, so advance recording is unnecessary, and message transcripts are sent by email. The Starter plan includes reporting, automatic voice generation, and work schedules for €99.99 a year. Pro costs €499.99 a year and adds API integration, advanced diagrams, and call-out sessions. Enterprise is billed on demand with custom voices and API integration. A free trial permits testing only from the user’s own phone number. Subscriptions renew automatically unless canceled; contracts can receive refunds within 14 days.

Spec sheet

Purpose
Cloud IVR is an interactive voice response service that handles caller voice or keypad input, routes calls, and can collect voice messages.Read 7 Oct 2026 · ivr.ro
Intended users
The terms state that the service is intended for people at least 18 years old.Read 7 Oct 2026 · ivr.ro
API
The Pro plan includes API integration, and Enterprise also lists API integration.Read 7 Oct 2026 · ivr.ro
Support
The terms list [email protected] for technical support requests.Read 7 Oct 2026 · ivr.ro
Headquarters
Sulina, 6D, Berceni, Ilfov, RomaniaRead 28 Sep 2026 · ivr.ro
Call routing
Users can configure departments and redirect incoming calls.Read 7 Oct 2026 · ivr.ro
Languages
The web interface supports multiple languages.Read 7 Oct 2026 · ivr.ro
Refunds
The terms say refunds are issued for contracts within 14 days of the original purchase.Read 7 Oct 2026 · ivr.ro
Reporting
The web interface provides reports and statistics for incoming calls.Read 7 Oct 2026 · ivr.ro
Security and warranties
The terms provide no security or availability warranty and state the service is provided as is and as available.Read 7 Oct 2026 · ivr.ro
Setup
The maker says users can configure an IVR through a web interface in minutes, without hardware devices.Read 7 Oct 2026 · ivr.ro
Subscription
Subscriptions renew automatically at the end of each billing cycle unless canceled through account management or by contacting support.Read 7 Oct 2026 · ivr.ro
Transcripts
Voice message transcripts are provided by email.Read 7 Oct 2026 · ivr.ro
Trial restriction
The FAQ says users can configure an IVR for free and test it only from their own phone number.Read 7 Oct 2026 · ivr.ro
Voice messages
Voice messages are generated automatically from text, so users do not need to record them in advance.Read 7 Oct 2026 · ivr.ro

Plans and prices

Starter €99.99 a year €99.99 /year Easy to use UI · Reporting · Automatic voice generation · Work schedule Read 7 Oct 2026 · ivr.ro
Pro €499.99 a year €499.99 /year All from Starter · API Integration · Advanced diagrams · Call-out sessions Read 7 Oct 2026 · ivr.ro
Enterprise Priced on request on demand Base functionalities · Custom voices · API integration Read 7 Oct 2026 · ivr.ro

Every Cloud IVR plan and price →

Strong points and limits

Strong points

  • Configures IVRs without hardware
  • Voice and keypad caller input
  • Automatic voice generation from text
  • Email transcripts for voice messages
  • Visual flow builder and call reports

Limits

  • No free plan
  • Trial testing is limited to your own number
  • Subscriptions renew automatically

Who it suits

Cloud IVR fits organizations that need browser-configured call menus, routing, reports, and generated voice prompts. API integration is available on Pro and Enterprise.

Verdict

Cloud IVR provides browser-based call routing and messaging with generated prompts and reporting. Its paid tiers range from €99.99 a year to on-demand Enterprise pricing, with a restricted free trial.

Where Specifiction places it

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