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AVOXI Flow Builder

avoxi.com

From $6.49/mo WebAPI
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Spec score 7.7 #9 of 20 in Interactive Voice Response Software

What it is

AVOXI Flow Builder is cloud software for designing call flows and interactive voice response menus in a web interface. Routing rules can use agent, language, time, call volume, percentages, and failover choices. Advanced Flow Builder adds API connectivity and routing data such as account, order, reservation, location, language, VIP status, customer segment, or account priority. Calls can travel through SIP trunks, forward to teams, or connect with CCaaS, UCaaS, and PBX environments. Listed integrations include Genesys, Amazon Connect, Microsoft Teams, Zoom, Salesforce, HubSpot, Zendesk, and Freshdesk. AVOXI says local and toll-free cloud IVR numbers are available in more than 150 countries. The service includes API access, a visual flow builder, fraud monitoring, multifactor authentication, and encrypted SIP options. Plans are Number package at $6.49 a month, Standard at $14.99 a month, Premium at $99.99 a month, and Premium AI at $199.99 a month. AVOXI was founded in 2001 in Atlanta.

Spec sheet

Product
AVOXI Flow Builder manages complex call flows and IVR menus through a web interface.Read 5 Oct 2026 · avoxi.com
Integrations
AVOXI lists integrations including Genesys, Amazon Connect, Microsoft Teams, Zoom, Salesforce, HubSpot, Zendesk, and Freshdesk.Read 5 Oct 2026 · avoxi.com
Security
The pricing page lists fraud monitoring and multi-factor authentication, and shows encrypted SIP (TLS / SDES / SRTP) among plan features.Read 5 Oct 2026 · avoxi.com
Support
The pricing page lists 24/7 live support with priority service in Premium and Premium AI, and the support center provides contact forms and email addresses.Read 5 Oct 2026 · avoxi.com
Headquarters
Atlanta, Georgia, United StatesRead 28 Sep 2026 · avoxi.com
Founded
2001Read 28 Sep 2026 · avoxi.com
Advanced routing
Advanced Flow Builder can use API connectivity and data such as account, order, reservation, location, language, VIP status, customer segment, or account priority to route interactions.Read 5 Oct 2026 · avoxi.com
Global availability
AVOXI says it offers local and toll-free cloud IVR numbers in more than 150 countries.Read 5 Oct 2026 · avoxi.com
HIPAA
AVOXI says it will provide a business associate agreement at the start of service when it handles or processes electronic protected health information for a covered entity.Read 5 Oct 2026 · avoxi.com
Intended customers
AVOXI describes Flow Builder as routing across locations, systems, and teams for global voice experiences.Read 5 Oct 2026 · avoxi.com
Pricing model
The pricing page says virtual number pricing depends on number type, monthly minutes, and country or city, and packages are month-to-month with no long-term commitments.Read 5 Oct 2026 · avoxi.com
Routing
Call routing can be adjusted by agent, language, time, or call volume, with percentage and failover routing options.Read 5 Oct 2026 · avoxi.com
Voice systems
Flow Builder can route through SIP trunks, forward calls to teams, and connect with CCaaS, UCaaS, or PBX environments.Read 5 Oct 2026 · avoxi.com

Plans and prices

Number package $6.49 a month Starting price; virtual number package, with additional fees possible Read 5 Oct 2026 · avoxi.com
Standard $14.99 a month 3% of spend; $14.99/mo minimum Standard platform package Read 5 Oct 2026 · avoxi.com
Premium $99.99 a month 5% of spend; $99.99/mo minimum Premium platform package Read 5 Oct 2026 · avoxi.com
Premium AI $199.99 a month 10% of spend; $199.99/mo minimum Premium AI platform package Read 5 Oct 2026 · avoxi.com

Every AVOXI Flow Builder plan and price →

Strong points and limits

Strong points

  • Visual web flow builder with API access
  • Routing by agent, language, time, or volume
  • Integrations include Salesforce, Zoom, and Genesys
  • Cloud IVR numbers in more than 150 countries
  • 24/7 priority support on premium plans

Limits

  • No free plan
  • Number package may have additional fees
  • Premium pricing includes spend-based billing
  • API and advanced routing require configuration

Who it suits

It suits organizations routing voice interactions across locations, systems, and teams. Its routing and integration options fit teams using cloud communications, contact-center, unified-communications, or PBX environments.

Verdict

AVOXI Flow Builder provides detailed call-routing controls, broad voice-system connections, and global number availability. Buyers should review plan billing, minimums, and possible additional fees before choosing a package.

Where Specifiction places it

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