AVOXI Flow Builder vs BizPlus IVR
AVOXI Flow Builder
avoxi.com
BizPlus IVR
landmarksol.comSide by side
| Figure | AVOXI Flow Builder | BizPlus IVR |
|---|---|---|
| Price from | $6.49/mo | ₹2,499/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 3 |
| Spec score · Interactive Voice Response Software | 7.7 (#9) | 8.9 (#1) |
| Founded | 2001 | Landmark TechEdge says it was established in 2013. |
| Headquarters | Atlanta, Georgia, United States | Pune, Maharashtra, India |
| Integrations | AVOXI lists integrations including Genesys, Amazon Connect, Microsoft Teams, Zoom, Salesforce, HubSpot, Zendesk, and Freshdesk. | Listed connectors include BizPlus CRM, Trio HIMS, BizPlus ERP, Salesforce, Zoho, Freshdesk, WhatsApp Business, Google Sheets, webhooks and Power BI. |
| Routing | Call routing can be adjusted by agent, language, time, or call volume, with percentage and failover routing options. | Call routing can use skills, language, territory, round-robin or sticky-agent rules, with priority queues for key accounts. |
Plans
AVOXI Flow Builder
- Number package$6.49 a month
- Standard$14.99 a month
- Premium$99.99 a month
- Premium AI$199.99 a month
BizPlus IVR
- Launch₹2,499 a month
- Growth₹7,999 a month
- EnterprisePrice not published
In their own words
AVOXI Flow Builder
AVOXI Flow Builder is cloud software for designing call flows and interactive voice response menus in a web interface. Routing rules can use agent, language, time, call volume, percentages, and failover choices. Advanced Flow Builder adds API connectivity and routing data such as account, order, reservation, location, language, VIP status, customer segment, or account priority. Calls can travel through SIP trunks, forward to teams, or connect with CCaaS, UCaaS, and PBX environments. Listed integrations include Genesys, Amazon Connect, Microsoft Teams, Zoom, Salesforce, HubSpot, Zendesk, and Freshdesk. AVOXI says local and toll-free cloud IVR numbers are available in more than 150 countries. The service includes API access, a visual flow builder, fraud monitoring, multifactor authentication, and encrypted SIP options. Plans are Number package at $6.49 a month, Standard at $14.99 a month, Premium at $99.99 a month, and Premium AI at $199.99 a month. AVOXI was founded in 2001 in Atlanta.
BizPlus IVR
BizPlus IVR has no write-up on Specifiction yet; its figures are above.