CallFire IVR vs IVR Sys Hosted IVR
CallFire IVR
callfire.comIVR Sys Hosted IVR
ivr.com.sgSide by side
| Figure | CallFire IVR | IVR Sys Hosted IVR |
|---|---|---|
| Price from | $99/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 5 | 1 |
| Spec score · IVR Software | 9.3 (#1) | 7.0 (#18) |
| Integrations | Zapier lists CallFire connections with services including GetResponse, AWeber, ClickFunnels, Typeform, ActiveCampaign, Twilio and Google Ads. | The company describes integrating IVR with business computer systems and CRM to provide information to customer service advisors during calls. |
| Support | CallFire's pricing page lists customer support hours as 6am–5pm PT for all plans. | IVR Systems says its Support Management Center provides round-the-clock support, tracks problems through a ticketing system, and provides regular updates. |
| What it does | CallFire IVR provides inbound and outbound interactive voice response for surveys, polls, reminders, payments and keypad interactions. | Hosted IVR provides cloud-hosted interactive voice response for businesses. |
Plans
CallFire IVR
- Pay as you goFree
- Lite$99 a month
- Startup$199 a month
- Grow$299 a month
- Pro$599 a month
In their own words
CallFire IVR
CallFire IVR provides inbound and outbound interactive voice response for organizations guiding callers or collecting responses. Its auto-attendant routes incoming calls to an appropriate line or answering service, while IVR flows can be built with a drag-and-drop designer or XML editor. The system can record calls and responses, track results, export data, and analyze metrics. CallFire describes uses that include appointment reminders, payments, surveys, political polling, and emergency information hotlines. It says users can set up an unlimited number of extensions that route to forwarding numbers, and its IVR guide lists Zapier integrations. Developers can assist with custom applications using CallFire APIs. The service is available through web and API platforms, but accepts touch-tone input only and does not offer voice recognition. There is no free plan. Listed monthly plans are Lite at 99.00 USD, Startup at 199.00 USD, Grow at 299.00 USD, and Pro at 599.00 USD, each with a stated minutes/texts allowance. Calls and texts stop at zero credits; monthly allowances expire at each cycle's end.
IVR Sys Hosted IVR
IVR Sys Hosted IVR has no write-up on Specifiction yet; its figures are above.