CallMatrix
callmatrix.io
Spec sheet
- Product
- CallMatrix describes itself as a call routing and monetization platform that tracks visitors, qualifies callers, runs real-time auctions, and uploads conversions to Google Ads.Read 7 Oct 2026 · callmatrix.io
- API
- The REST API is available on Enterprise and provides programmatic access to campaigns, buyers, calls, analytics, and number management.Read 7 Oct 2026 · callmatrix.io
- Integrations
- The site lists Google Ads integration plus client integrations through webhooks, API polling, and CSV import.Read 7 Oct 2026 · callmatrix.io
- Security
- The privacy policy states that data is encrypted in transit with TLS 1.3 and at rest with AES-256, with database access restricted by role-based controls.Read 7 Oct 2026 · callmatrix.io
- Support
- Starter includes email support with a 48-hour response, Growth includes priority email support with a 24-hour response, and Enterprise includes phone and Slack support.Read 7 Oct 2026 · callmatrix.io
- Headquarters
- United StatesRead 28 Sep 2026 · callmatrix.io
- Analytics
- The platform lists dashboards, 10-dimension segment analysis, CSV export, and a live call board with real-time updates.Read 7 Oct 2026 · callmatrix.io
- Audience and location
- CallMatrix says it serves US performance marketers, lead generation agencies, and call networks, and is headquartered in the US.Read 7 Oct 2026 · callmatrix.io
- Call attribution
- Dynamic Number Insertion can capture Google Click IDs, UTM parameters, and referrer data for call attribution.Read 7 Oct 2026 · callmatrix.io
- Caller qualification
- The visual IVR builder supports multi-level trees, unlimited nodes, and data capture such as zip codes and service types.Read 7 Oct 2026 · callmatrix.io
- Data handling
- CallMatrix says it does not sell personal information or call data and does not review recordings unless the customer explicitly requests support.Read 7 Oct 2026 · callmatrix.io
- Fraud protection
- CallMatrix says it detects and blocks robocalls, duplicate callers, and suspicious patterns.Read 7 Oct 2026 · callmatrix.io
- Google Ads
- The Google Ads integration syncs campaign data and supports conversion uploads, including GCLID click conversions and probabilistic call matching on Growth.Read 7 Oct 2026 · callmatrix.io
- Lead capture
- Embeddable lead forms and callback widgets can initiate outbound calls and route leads through campaigns.Read 7 Oct 2026 · callmatrix.io
- Routing
- Its routing strategies include auction, weighted, round-robin, and waterfall routing, with conditional rules for geography, time, and day.Read 7 Oct 2026 · callmatrix.io
Plans and prices
Starter $49 a month $49/month 1,000 inbound calls/month · 10 phone numbers · 5 campaigns · 3 users · Email support (48-hour response) Read 7 Oct 2026 · callmatrix.io
Growth $79 a month $79/month 5,000 inbound calls/month · 50 phone numbers · Unlimited campaigns · 10 users · Priority email support (24-hour response) Read 7 Oct 2026 · callmatrix.io
Starter Annual $490 a year $490/year 12 months for the price of 10 · vs $588 monthly · Save $98/year Read 7 Oct 2026 · callmatrix.io
Growth Annual $790 a year $790/year 12 months for the price of 10 · vs $948 monthly · Save $158/year Read 7 Oct 2026 · callmatrix.io
Enterprise Priced on request Custom pricing Unlimited calls & numbers · Unlimited campaigns & users · 99.99% SLA · Dedicated account manager · Phone + Slack support Read 7 Oct 2026 · callmatrix.io
Enterprise Annual Priced on request Custom, typically 15-20% discount vs monthly Enterprise plan · Annual pricing is custom Read 7 Oct 2026 · callmatrix.io
Where Specifiction places it
- IVR Software#10 of 227.9
- Call Tracking Software#19 of 367.8
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