FonaBot IVR Builder vs Wazo Platform
FonaBot IVR Builder
fonabot.com
Wazo Platform
wazo-platform.orgSide by side
| Figure | FonaBot IVR Builder | Wazo Platform |
|---|---|---|
| Price from | $49/mo | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 1 |
| Spec score · Interactive Voice Response Software | 7.5 (#11) | 8.2 (#4) |
| Purpose | FonaBot’s visual IVR builder creates call flows with drag-and-drop nodes and no coding required. | Wazo Platform is an open-source project for building carrier-grade programmable IP communication infrastructures. |
| Security | The security page describes account authentication, role-based access where available, activity visibility, usage tracking, and account protections. | The security guide says Wazo includes preconfigured fail2ban jails, but does not configure firewall rules and recommends configuring them. |
| Support | The Starter plan includes email support, Professional includes priority support, and Agency includes premium onboarding and support. | Wazo Platform is community supported through Mattermost, its forum, and JIRA bug tracking. |
Plans
FonaBot IVR Builder
- Starter$49 a month
- Professional$149 a month
- AgencyPriced on request
In their own words
FonaBot IVR Builder
FonaBot IVR Builder has no write-up on Specifiction yet; its figures are above.
Wazo Platform
Wazo Platform is a free, open-source stack of telecom microservices for building programmable voice, video, messaging, and presence services. Its capabilities include audio and video calls, chat, call centers, conferences, voicemail, custom call routing, and an auto attendant. Interfaces include WebRTC, REST APIs, WebSockets, and Webhooks, described as mobile- and web-friendly. The microservices are developed in Python, and APIs are described through OpenAPI specifications. Asterisk, RTPEngine, and Kamailio make up the telecom engine; RabbitMQ, NGINX, and PostgreSQL support the technical core. Wazo can be deployed on bare metal, virtual machines, or containers. The documented all-in-one installation uses Debian 12 Bookworm and Ansible; minimums for a small production installation of about 50 users are 2 CPUs, 4 GiB RAM, and 50 GiB storage. The GPL-3 license allows free use, including commercial use. APIs can integrate billing and services such as speech-to-text, AI, or sentiment analysis. Community support is available through Mattermost, a forum, and JIRA.