Dialpad Connect vs Quo
Dialpad Connect
dialpad.com
Quo
quo.comSide by side
| Figure | Dialpad Connect | Quo |
|---|---|---|
| Price from | $15/mo | $15/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 9 | 3 |
| Spec score · Business Phone Systems | 8.8 (#17) | 9.2 (#5) |
| Spec score · Telephony Software | 8.7 (#8) | 8.9 (#5) |
| Spec score · Cloud Communication Platform | 8.6 (#12) | 8.7 (#9) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | custom | The service provides call routing, simultaneous ringing, ring orders, forwarding and warm transfers. |
| Compliance | Dialpad states it is SOC 2 Type II compliant, offers HIPAA-ready products, and supports GDPR-related controls including retention policies and data subject access requests. | Quo states that it maintains SOC 2 Type II certification and HIPAA compliance, with HIPAA coverage on Business and Scale plans. |
| Desktop and mobile apps | Yes | Yes |
| Founded | 2011 | Quo, formerly OpenPhone, was founded in 2018 by Mahyar Raissi and Daryna Kulya. |
| Free plan | No | No |
| Headquarters | San Ramon, California, USA | LinkedIn lists Quo headquarters in San Francisco, California. |
| Integrations | Dialpad's marketplace lists integrations including Salesforce, Slack, Microsoft Dynamics 365, Google Workspace, and HubSpot. | The integration directory lists HubSpot, Salesforce, Jobber, Pipedrive, Zoho CRM, Attio, Clio, Slack, Zapier, Make, Gong, ChatGPT, Claude and others. |
| Voicemail transcription | Yes | Yes |
Plans
Dialpad Connect
- Standard$15 a month
- StandardPriced on request
- Pro$25 a month
- EnterprisePriced on request
- ProPriced on request
- EnterprisePriced on request
- Standard$15 a month
- Pro$25 a month
- EnterprisePriced on request
In their own words
Dialpad Connect
Dialpad Connect is a cloud business phone system for calls, chats, and meetings across devices. It offers multiple business numbers, custom call routing, an auto attendant, and voicemail transcription, with desktop, mobile, and browser access. Its built-in AI creates call transcripts, highlights key moments, and produces action-item checklists. Dialpad says businesses can provision lines and add global teams without complex infrastructure. The service runs on Android, iOS, macOS, Windows, and the web. Its marketplace lists integrations such as Salesforce, Slack, Microsoft Dynamics 365, Google Workspace, and HubSpot. Dialpad describes TLS encryption for VoIP calls and in-transit web requests, and AES 256-bit encryption for application data at rest on Google Cloud Platform. It also states that it is SOC 2 Type II compliant, offers HIPAA-ready products, and supports GDPR-related controls. The service has no free plan but offers a 14-day trial.
Quo
Quo is a paid business phone service with web, Windows, macOS, iOS and Android support. It offers desktop and mobile apps, multiple business numbers, an auto attendant, custom call routing and voicemail transcription. Quo has no free plan, but a seven-day trial is listed. Its pricing note gives a starting rate of $15/user/mo on an annual term. Separately, monthly plan listings show Starter at $19 a month, Business at $33 a month and Scale at $47 a month. Each of those monthly listings includes one phone number per user and 1,000 free automation credits. The annual starting-price note and monthly plan figures are distinct details, so readers should check which billing term applies to their choice. With support for five listed platforms and both mobile and desktop apps, Quo provides business calling across a range of devices. Its call-handling options include routing calls and directing callers through an auto attendant.