Dialpad Meetings vs OpenTalk

Dialpad Meetings is a video conferencing service for hybrid and remote teams, with live AI transcription, automated notes, and meeting summaries. Participants can join in a browser or app without downloading software or entering a PIN. Meetings can produce real-time transcripts and email recaps containing transcripts, recordings, and action items. Screen sharing, whiteboards, and file collaboration support group work. Dialpad lists web, Windows, macOS, Android, and iOS availability; mobile browsers support audio and video. The Free plan costs nothing and includes core video meeting features, but free accounts record audio only. The Business plan description includes recurring conferences, international dial-ins, dial-out, and Dialpad AI. A Large Meetings add-on raises the participant limit to 1,500 and adds moderator tools. Listed integrations include Salesforce, Slack, Google Calendar, Microsoft Teams, Outlook, Intercom, and Miro. Computer-connected conference media uses DTLS and SRTP encryption; PSTN-connected calls are not encrypted.

OpenTalk is a browser-based video conferencing service available as a hosted service or for installation in a customer's data center. It runs in common browsers without local software, although Safari on Apple devices has functional limitations. Meetings can use breakout rooms and sub-room conversations, with multiple moderators, a whiteboard, meeting minutes, polls and surveys. Open and secret voting are supported, with results documented. Participants can join by phone for audio-only access, and OpenTalk can connect to in-house phone systems or external SIP providers. Open APIs support integrations, and Keycloak is an identified single sign-on option. Its on-premises APIs cover user and room provisioning, configuration, metrics and reporting. OpenTalk describes itself as open source and GDPR-compliant, and reports receiving the German Federal Office for Information Security IT security label for video conferencing services. Starter is free, with up to five participants and 30-minute calls, but no recording. Standard is $7.50 a month per user, excluding VAT; Premium is $12.50 a month per user, excluding VAT. Both paid plans include recording.