DialPhone Online Fax vs Fax.com
DialPhone Online Fax
dialphone.com
Fax.com
efax.comSide by side
| Figure | DialPhone Online Fax | Fax.com |
|---|---|---|
| Price from | $9.99/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 6 | 3 |
| Spec score · Online Fax Services | 8.9 (#11) | 8.5 (#29) |
| Spec score · Online fax services | 8.8 (#16) | 8.4 (#35) |
| Compliance support | hipaa and gdpr | hipaa |
| Free plan | No | No |
| Inbound faxing | Yes | Yes |
| Integrations | The product page lists Microsoft Teams, Outlook, Gmail, Box, Dropbox, and Google Drive integrations, and says it integrates with DocuSign and Adobe Sign to fax signed PDFs. | The integrations page lists Epic, athenahealth, SAP, Salesforce, Medplum, KanTime, Zoho, PaperCut, multifunction printers, and an eFax API. |
| International faxing | Yes | Yes |
| Mobile apps | Yes | The pricing page lists free iOS and Android apps for sending and receiving faxes. |
| Security | The page says the service offers AES-256 encryption at rest and in transit, role-based inbox access, immutable audit logs, and multi-region data residency. | The pricing page says all plans feature HIPAA-compliant encryption and that the Business plan includes a signed BAA. |
| Users included | 1 | 1 |
| Virtual fax number | Yes | Yes |
Plans
DialPhone Online Fax
- Basic$9.99 a month
- Professional$17.99 a month
- EnterprisePrice not published
- EnterprisePriced on request
- DialPhone AI ProPriced on request
- Fax 3000 SoloPrice not published
Fax.com
- BusinessPrice not published
- CorporatePriced on request
- PersonalPrice not published
In their own words
DialPhone Online Fax
DialPhone Online Fax sends and receives faxes online, without a physical fax machine or dedicated fax line. It provides virtual fax numbers, inbound faxing, and service in 105 countries, with local numbers available on request. Sending options include apps for Mac, Windows, iOS, and Android, a web app, a print driver, and integrations with Microsoft Teams, Outlook, Gmail, Box, Dropbox, and Google Drive. DocuSign and Adobe Sign integrations support faxing signed PDFs. The service describes itself as HIPAA, FINRA, and GDPR compliant and PCI-DSS ready, with a Business Associate Agreement available. Listed safeguards include AES-256 encryption in transit and at rest, role-based inbox access, audit logs, and multi-region data residency. Each transmission produces a timestamped confirmation and audit entry; failed sends retry automatically. Basic is $9.99 a month billed annually, for one user, with one local number and a 1,500-minute monthly fair-use cap. A 14-day free trial requires no credit card.