DialPhone Online Fax vs FaxTerra

DialPhone Online Fax sends and receives faxes online, without a physical fax machine or dedicated fax line. It provides virtual fax numbers, inbound faxing, and service in 105 countries, with local numbers available on request. Sending options include apps for Mac, Windows, iOS, and Android, a web app, a print driver, and integrations with Microsoft Teams, Outlook, Gmail, Box, Dropbox, and Google Drive. DocuSign and Adobe Sign integrations support faxing signed PDFs. The service describes itself as HIPAA, FINRA, and GDPR compliant and PCI-DSS ready, with a Business Associate Agreement available. Listed safeguards include AES-256 encryption in transit and at rest, role-based inbox access, audit logs, and multi-region data residency. Each transmission produces a timestamped confirmation and audit entry; failed sends retry automatically. Basic is $9.99 a month billed annually, for one user, with one local number and a 1,500-minute monthly fair-use cap. A 14-day free trial requires no credit card.

FaxTerra is an online fax service for sending and receiving documents through a web browser, iPhone app, or Android app. It provides a virtual fax number and supports international faxing. The free plan allows 10 pages per month sent to fax numbers in the US and Canada; it does not require a credit card and has no ads, watermarks, or branding. Sending stops when the page allowance is used, and incoming faxes beyond it remain inaccessible until a refill or upgrade. FaxTerra accepts PDF, JPG, PNG, HEIC, TIFF, GIF, BMP, and WebP files. Teams can share a number, inbox, sent history, and monthly pages, with unlimited invitees and no per-user fee. Delivery confirmation arrives by email, and fax status can be checked at any time. FaxTerra advertises 256-bit encryption; paid plans can add HIPAA compliance with a signed BAA, PHI-free notifications, and a six-year audit log. Purchased credit pages never expire. The Starter plan costs $4.99 a month; other options include one-time credit packs and a one-time fax number for 90 days.