digiQueue vs Qwaiting
digiQueue
digiqueue.meQwaiting
qwaiting.comSide by side
| Figure | digiQueue | Qwaiting |
|---|---|---|
| Price from | Free | $207.50/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 8 |
| Spec score · Restaurant Waitlist Software | 9.2 (#1) | 8.3 (#7) |
| Analytics | The dashboard reports earnings, conversion rates and demand patterns in real time. | Qwaiting reports on queue times, customer flow, and staff efficiency. |
| Notifications | The service sends real-time SMS and push notifications, including table-ready updates. | Qwaiting can send automated notifications through SMS, email, or mobile app. |
| Security | The restaurant page describes payments as Stripe-secured. | Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures. |
Plans
Qwaiting
- Starter$249 a month
- Business$349 a month
- Enterprise$399 a month
- Custom$649 a month
- Starter$2,490 a year
- Business$3,490 a year
- Enterprise$3,990 a year
- Custom$6,490 a year
In their own words
digiQueue
digiQueue is restaurant queue software that lets guests pay a restaurant-set fee to skip the wait. Guests can join from a mobile browser without installing an app or creating an account. Restaurants can offer standard and priority queues, with QR codes, SMS notifications and a real-time dashboard; staff can scan QR passes using a phone or tablet. The service is listed for Android, iOS and web, and the maker says it works on any phone or tablet. Restaurants connect Stripe to receive priority payments, which are deposited automatically and described as Stripe-secured. Under the free plan, the restaurant receives 25% of priority payments. The Priority Plan raises that share to 75% and adds reservations and multi-queue management. It charges $0.01 per outgoing notification, with no monthly fee listed. The maker says setup takes under 10 minutes and does not require a credit card. digiQueue is made by Thompson Technology LLC, which identifies itself as a Service-Disabled Veteran-Owned Small Business.
Qwaiting
Qwaiting is a queue management system for organizations handling appointments and walk-ins. It brings both into a shared queue, routes customers, and provides real-time monitoring. Customers can join remotely by phone or browser and view live wait times. Automated notifications can go by SMS, email, or mobile app, while reports cover queue times, customer flow, and staff efficiency. The cloud product runs in a browser; an on-premises option operates on a local network without internet connectivity. Listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures. Its security page lists GDPR, AICPA, HIPAA, ISO/IEC 27001:2022, and SOC 2 Type 2. Plans start at $249 a month, billed monthly, and a 14-day trial is available. Staff-login limits range from five on Starter to 50 on Custom. All plans include 24/7 enterprise support.