digiQueue vs Shokken
digiQueue
digiqueue.meShokken
shokken.rsvpSide by side
| Figure | digiQueue | Shokken |
|---|---|---|
| Price from | Free | $19.99/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 2 | 2 |
| Spec score · Restaurant Waitlist Software | 9.2 (#1) | 8.0 (#11) |
| Device support | The restaurant page says the system works on any phone or tablet and staff can scan passes from those devices. | The host app runs on modern Apple and Android phones and tablets, and kiosk mode works on any tablet. |
| Purpose | digiQueue provides restaurants with digital queue management and lets guests pay a restaurant-set fee to skip the wait. | Shokken is a restaurant waitlist service for managing parties and letting guests follow their place in line. |
| Security | The restaurant page describes payments as Stripe-secured. | The privacy policy says Shokken uses TLS encryption in transit, encryption at rest within its hosted infrastructure, role-based access controls, audit logging, least-privilege policies, monitoring, vulnerability management, and incident response procedures. |
Plans
In their own words
digiQueue
digiQueue is restaurant queue software that lets guests pay a restaurant-set fee to skip the wait. Guests can join from a mobile browser without installing an app or creating an account. Restaurants can offer standard and priority queues, with QR codes, SMS notifications and a real-time dashboard; staff can scan QR passes using a phone or tablet. The service is listed for Android, iOS and web, and the maker says it works on any phone or tablet. Restaurants connect Stripe to receive priority payments, which are deposited automatically and described as Stripe-secured. Under the free plan, the restaurant receives 25% of priority payments. The Priority Plan raises that share to 75% and adds reservations and multi-queue management. It charges $0.01 per outgoing notification, with no monthly fee listed. The maker says setup takes under 10 minutes and does not require a credit card. digiQueue is made by Thompson Technology LLC, which identifies itself as a Service-Disabled Veteran-Owned Small Business.
Shokken
Shokken is a restaurant waitlist service that lets staff manage parties while guests follow their place in line. Guests can join from a browser using a QR code, without installing an app or creating an account, then share a live tracker with the rest of their party. Staff can manage multiple waitlists, run a tablet in kiosk mode, let guests leave the list, and clear finished parties overnight. Restaurants can publish a public menu at an assigned Shokken URL and make printable QR cards and signs. Guest pages support English, Spanish, Simplified and Traditional Chinese, Korean, Japanese, and Tagalog; the host app is in English. The free plan includes manual entry, QR self-join, browser tracking, core waitlist tools, and public menus. Founding Pro is $19.99 for the first month, then $99.99/month while continuously active; its regular rate is $200/month. The service is available to U.S. restaurants and needs internet access to sync lists and send texts.