Shokken
shokken.rsvp
What it is
Shokken is a restaurant waitlist service that lets staff manage parties while guests follow their place in line. Guests can join from a browser using a QR code, without installing an app or creating an account, then share a live tracker with the rest of their party. Staff can manage multiple waitlists, run a tablet in kiosk mode, let guests leave the list, and clear finished parties overnight. Restaurants can publish a public menu at an assigned Shokken URL and make printable QR cards and signs. Guest pages support English, Spanish, Simplified and Traditional Chinese, Korean, Japanese, and Tagalog; the host app is in English. The free plan includes manual entry, QR self-join, browser tracking, core waitlist tools, and public menus. Founding Pro is $19.99 for the first month, then $99.99/month while continuously active; its regular rate is $200/month. The service is available to U.S. restaurants and needs internet access to sync lists and send texts.
Spec sheet
- Purpose
- Shokken is a restaurant waitlist service for managing parties and letting guests follow their place in line.Read 2 Oct 2026 · shokken.rsvp
- Integrations
- Users can sign in with Google or Apple.Read 2 Oct 2026 · shokken.rsvp
- Security
- The privacy policy says Shokken uses TLS encryption in transit, encryption at rest within its hosted infrastructure, role-based access controls, audit logging, least-privilege policies, monitoring, vulnerability management, and incident response procedures.Read 2 Oct 2026 · shokken.rsvp
- Support
- Shokken offers a 15-minute setup call and in-person setup help in Las Vegas.Read 2 Oct 2026 · shokken.rsvp
- Availability
- Shokken is available to restaurants in the United States, and it requires an internet connection over Wi-Fi or cellular to sync waitlists and send texts.Read 2 Oct 2026 · shokken.rsvp
- Data sharing
- The privacy policy says Shokken does not sell personal information and shares phone numbers and SMS opt-in consent with Twilio only to send requested messages.Read 2 Oct 2026 · shokken.rsvp
- Device support
- The host app runs on modern Apple and Android phones and tablets, and kiosk mode works on any tablet.Read 2 Oct 2026 · shokken.rsvp
- Guest join
- Guests can join a waitlist by QR code in a browser without downloading an app or creating an account.Read 2 Oct 2026 · shokken.rsvp
- Languages
- Guest-facing web pages support English, Spanish, Simplified Chinese, Traditional Chinese, Korean, Japanese, and Tagalog; the host app is English.Read 2 Oct 2026 · shokken.rsvp
- Live tracking
- A browser tracker updates as the waitlist changes, and the whole party can follow the same tracker.Read 2 Oct 2026 · shokken.rsvp
- Menus and signage
- Users can publish a public menu at an assigned Shokken URL and create printable QR cards and signs.Read 2 Oct 2026 · shokken.rsvp
- Pro features
- Pro adds transactional text updates for opted-in guests, message-template packs, a plain waitlist QR code without Shokken branding, and a custom account menu link.Read 2 Oct 2026 · shokken.rsvp
- Waitlist tools
- The service supports multiple waitlists, kiosk mode on a tablet, guest self-leave, and overnight cleanup of finished parties.Read 2 Oct 2026 · shokken.rsvp
Plans and prices
Strong points and limits
Strong points
- Guests can join by QR code without an app or account.
- A shared browser tracker follows waitlist changes.
- Supports multiple waitlists and tablet kiosk mode.
- Guest pages support seven listed languages.
- Free plan includes core tools and public menus.
Limits
- Requires internet access to sync and send texts.
- Host app is English only.
- Founding Pro becomes $99.99/month after its first month.
- Pro plans are limited to eligible new U.S. subscribers.
Who it suits
Shokken suits U.S. restaurants that want guests to join and track a waitlist through a browser. It also supports restaurants seeking multilingual guest pages, tablet kiosk mode, and optional text updates.
Verdict
Shokken combines browser-based guest joining and tracking with practical waitlist tools for restaurant staff. The free plan covers core features; Pro adds guest texts and other options, with the listed Founding Pro rate changing after the first month.
Where Specifiction places it
- Restaurant Waitlist Software#11 of 248.0