digiQueue vs Waitwhile
digiQueue
digiqueue.me
Waitwhile
waitwhile.comSide by side
| Figure | digiQueue | Waitwhile |
|---|---|---|
| Price from | Free | $31/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 2 | 5 |
| Spec score · Restaurant Waitlist Software | 9.2 (#1) | 8.5 (#5) |
| Licence | AlternativeTo lists digiQueue as a proprietary freemium product rather than open source. | Waitwhile is proprietary commercial software; its terms grant limited use and prohibit copying, modification, reverse engineering and redistribution. |
| Rating on G2 | 5.0 out of 5 from 2 reviews. | 4.8 out of 5 from 347 reviews |
| Security | The restaurant page describes payments as Stripe-secured. | The security page states that data in transit and at rest is encrypted with AES at 128-bit or higher and that third-party penetration tests occur annually. |
| What it does | digiQueue provides digital waitlists, reservations and paid priority access for organizations managing constrained capacity. | Waitwhile is a cloud platform for virtual queues, appointments, messaging and analytics that lets visitors wait remotely and track status in real time. |
Plans
Waitwhile
- FreeFree
- FreeFree
- Starter$31 a month
- Business$55 a month
- EnterprisePriced on request
In their own words
digiQueue
digiQueue is restaurant queue software that lets guests pay a restaurant-set fee to skip the wait. Guests can join from a mobile browser without installing an app or creating an account. Restaurants can offer standard and priority queues, with QR codes, SMS notifications and a real-time dashboard; staff can scan QR passes using a phone or tablet. The service is listed for Android, iOS and web, and the maker says it works on any phone or tablet. Restaurants connect Stripe to receive priority payments, which are deposited automatically and described as Stripe-secured. Under the free plan, the restaurant receives 25% of priority payments. The Priority Plan raises that share to 75% and adds reservations and multi-queue management. It charges $0.01 per outgoing notification, with no monthly fee listed. The maker says setup takes under 10 minutes and does not require a credit card. digiQueue is made by Thompson Technology LLC, which identifies itself as a Service-Disabled Veteran-Owned Small Business.
Waitwhile
Waitwhile is a platform for handling walk-ins, queues and appointments across service locations. Customers can join a queue remotely or on-site by QR code, web, kiosk, NFC tag or SMS, then receive live updates and AI-powered wait estimates. Appointment tools cover reminders, confirmations, booking rules and matching people with resources. LineSync places scheduled appointments and walk-ins in a shared queue. Connections include a REST API, webhooks, no-code options and Zapier, alongside named integrations such as Slack, Salesforce, Mailchimp, Google Sheets, Outlook, Google Calendar, Twilio, Zendesk and Square POS. It runs on Android, iOS and web, and offers an API. The free plan is free and covers one location and 50 visits/month. Starter is $31 a month billed annually; Business is $55 a month billed annually. Enterprise pricing is custom. Waitwhile lists retail, luxury retail, government, education and healthcare among its industries, and describes its enterprise offering for businesses with 10 to 600 service points and multiple networks.