Dine Replies vs ReviewPanel
Dine Replies
dinereplies.com
ReviewPanel
reviewpanel.devSide by side
| Figure | Dine Replies | ReviewPanel |
|---|---|---|
| Price from | $10/mo | $4.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 4 |
| Spec score · Restaurant Review Management Software | 8.0 (#9) | 8.5 (#2) |
| Integrations | The maker lists Google Business Profile, OpenTable, Yelp, DoorDash, Uber Eats, Trustpilot, and TripAdvisor among its review platform integrations. | Professional includes signed metrics webhooks with optional CRM-routing identifiers, and the features page says webhooks send refreshed business-account metrics to an HTTPS endpoint with automatic retries. |
| Product | Dine Replies is an AI-powered service for restaurants that responds to online reviews, with automated posting described for Google reviews. | ReviewPanel manages Google reviews across business locations, with ratings comparisons, review responses, deletion monitoring, and reporting in one dashboard. |
| Security | The privacy policy says the service uses technical and organizational security measures, but does not guarantee absolute security. | ReviewPanel states that it uses Firebase Authentication, HTTPS/TLS, encrypted OAuth and webhook credentials, Firestore access controls, role-based permissions and workspace isolation. |
| Support | Starter includes email support, while Growth includes priority support; Enterprise includes a dedicated account manager. | Email support targets replies within 24 hours, dashboard tickets receive priority handling, and critical technical issues are monitored 24/7. |
Plans
ReviewPanel
- StarterFree
- Personal$4.99 a month
- Professional$29.99 a month
- Enterprise$49.99 a month
In their own words
Dine Replies
Dine Replies has no write-up on Specifiction yet; its figures are above.
ReviewPanel
ReviewPanel is a web dashboard for managing Google reviews across business locations. It brings together ratings comparisons, review responses, monitoring for deleted reviews, and reporting. Users can filter, sort, and search reviews, then export reviews and analytics as CSV or PDF. Embeddable Google review widgets are available in four layouts and three themes. Deleted Review Detection alerts users when Google removes reviews and retains previously collected review data as evidence. Google Business Profile access is connected through OAuth and can be revoked through the Google account. Plans vary by location limits and features: Starter is free for up to 3 locations, Personal costs $4.99 per month for up to 8, Professional costs $29.99 per month for up to 15, and Enterprise costs $49.99 per month with 20 included. A 14-day trial is listed. Users who exceed plan limits are prompted to upgrade rather than charged automatically for overages. The maker describes its audience as local businesses, restaurant groups, agencies, franchises, and growing businesses.