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SPECIFICTION
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Dine Replies

dinereplies.com

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Spec score 8.0 #9 of 27 in Restaurant Review Management Software

Spec sheet

Product
Dine Replies is an AI-powered service for restaurants that responds to online reviews, with automated posting described for Google reviews.Read 3 Oct 2026 · dinereplies.com
Intended users
The service is presented for restaurants, with plans sized for 1 to 2, 3 to 10, and 10 plus locations.Read 3 Oct 2026 · dinereplies.com
Integrations
The maker lists Google Business Profile, OpenTable, Yelp, DoorDash, Uber Eats, Trustpilot, and TripAdvisor among its review platform integrations.Read 3 Oct 2026 · dinereplies.com
Security
The privacy policy says the service uses technical and organizational security measures, but does not guarantee absolute security.Read 3 Oct 2026 · dinereplies.com
Support
Starter includes email support, while Growth includes priority support; Enterprise includes a dedicated account manager.Read 3 Oct 2026 · dinereplies.com
AI responder
Its AI assistant, Isabella, generates personalized review responses in the restaurant’s voice and can auto-post or draft replies for review before publication.Read 3 Oct 2026 · dinereplies.com
Data processing
The privacy policy states that GoHighLevel stores and processes account information, billing data, and certain usage data for Dine Replies.Read 3 Oct 2026 · dinereplies.com
Multi-location
The service manages Google profiles from one dashboard with per-location voice and rules.Read 3 Oct 2026 · dinereplies.com
Non-Google limit
For platforms beyond Google, reviews appear in a central dashboard and Isabella drafts responses, but full autopilot responses are not yet available because of platform restrictions.Read 3 Oct 2026 · dinereplies.com
POS compatibility
Dine Replies connects to Google Business Profile rather than POS systems, and the maker says no POS integration is needed.Read 3 Oct 2026 · dinereplies.com
Sentiment handling
Isabella analyzes review sentiment, handles negative reviews with extra care, and sends an email alert when a bad review arrives.Read 3 Oct 2026 · dinereplies.com
Setup
The maker says setup takes about 10 minutes and uses Google OAuth to connect Google Business Profiles.Read 3 Oct 2026 · dinereplies.com
Trial and cancellation
The maker offers a 14-day trial with no credit card required and says subscriptions can be cancelled anytime.Read 3 Oct 2026 · dinereplies.com

Plans and prices

Starter $10 a month Per location 1 to 2 locations · Up to 10 AI review responses per month · $2 per response after 10 included · Professional AI responses · Google Business Profile integration · Email support Read 3 Oct 2026 · dinereplies.com
Growth $50 a month Per location 3 to 10 locations · Unlimited AI review responses per month · Social review reposting · Google review website widget · Brand voice training · Advanced analytics · Priority support Read 3 Oct 2026 · dinereplies.com
Enterprise Priced on request Custom plan 10 plus locations · Everything in Growth · Dedicated account manager · Custom AI training · White-glove onboarding · Google review QR code cards · SLA and uptime guarantees Read 3 Oct 2026 · dinereplies.com

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