ReviewInc

Spec sheet

What it does

ReviewInc combines online reputation management and customer-experience tools in one dashboard for monitoring, collecting, responding to, and sharing reviews.Read 15 Oct 2026 · getapp.com

Free plan

YesRead 24 Sep 2026 · reviewinc.com

Paid from

799Read 24 Sep 2026 · reviewinc.com

Integrations

Published integrations include Zapier, Salesforce, Hootsuite, ServiceTitan, ModMed, Housecall Pro, Okta, Entrust, WhatsApp, HubSpot, and Google Maps.Read 15 Oct 2026 · getapp.com

Support

Enterprise customers receive onboarding, a dedicated account manager, and a U.S.-based support team.Read 15 Oct 2026 · reviewinc.com

Headquarters

Woodland Hills, California, USARead 28 Sep 2026 · reviewinc.com

Founded

2011Read 28 Sep 2026 · reviewinc.com

AI response assistance

YesRead 24 Sep 2026 · reviewinc.com

AI responses

The platform provides AI-assisted replies for customer reviews from a centralized inbox.Read 15 Oct 2026 · reviewinc.com

Company history

LinkedIn lists ReviewInc as founded in 2012 and headquartered in Los Angeles, California.Read 15 Oct 2026 · linkedin.com

Company size

LinkedIn lists ReviewInc as a privately held software-development company with 11–50 employees.Read 15 Oct 2026 · linkedin.com

Custom workflows

Organizations can automate alerts, escalations, routing rules, notifications, review requests, and communication flows.Read 15 Oct 2026 · reviewinc.com

Customer-data use

ReviewInc states that customer contact information is used for business communications and not for other purposes.Read 15 Oct 2026 · reviewinc.com

Embedding and SSO

The white-label offering supports embedding the customer portal through secure APIs and single sign-on.Read 15 Oct 2026 · reviewinc.com

Enterprise users

Enterprise plans include unlimited users without additional seat or license charges.Read 15 Oct 2026 · reviewinc.com

Implementation time

G2 reports an average implementation time of two months based on its user reviews.Read 15 Oct 2026 · g2.com

Infrastructure claim

ReviewInc says its enterprise service runs on secure, audited infrastructure and supports Entrust and Okta SSO.Read 15 Oct 2026 · reviewinc.com

Languages

G2 lists support for 20 languages, including English, Spanish, French, German, Chinese, Japanese, and Arabic.Read 15 Oct 2026 · g2.com

Leadership and ownership

Crunchbase lists Ron Laughton as CEO, Henri Isenberg as COO, and the company as privately held and active.Read 15 Oct 2026 · crunchbase.com

Legal entity

ReviewInc’s customer agreement identifies the company as a California limited liability corporation.Read 15 Oct 2026 · reviewinc.com

Limit: direct integrations

A GetApp reviewer reports that ReviewInc could not integrate directly with their program, requiring weekly report transfers.Read 15 Oct 2026 · getapp.com

Limit: interface and workflows

A G2 reviewer says the interface is not aesthetically pleasing and asks for more conditional-logic options in solicitation workflows.Read 15 Oct 2026 · g2.com

Listings management

ReviewInc manages business listings across major directories and supports centralized listing access.Read 15 Oct 2026 · g2.com

Local and AI search

The product includes local-search, Google Maps, and generative-engine-optimization visibility monitoring.Read 15 Oct 2026 · reviewinc.com

Messaging and surveys

Its communication tools support online forms, surveys, NPS tracking, custom flows, and routing of unhappy customers.Read 15 Oct 2026 · reviewinc.com

Mobile and kiosk access

ReviewInc says customers can submit reviews using smartphones, tablets, and kiosks, while portals and reports work on modern phones.Read 15 Oct 2026 · reviewinc.com

Monitoring alerts

YesRead 24 Sep 2026 · reviewinc.com

Multi-location scale

The company says its system can handle businesses with up to 50,000 locations.Read 15 Oct 2026 · reviewinc.com

Perceived cost

G2 displays a five-dollar-sign perceived-cost score for ReviewInc.Read 15 Oct 2026 · g2.com

Praise: ease of use

GetApp reviewers describe the product as easy to use and report that review scores improved after implementation.Read 15 Oct 2026 · getapp.com

Praise: support

G2 reviewers repeatedly praise the support team as patient, responsive, and helpful during setup and feature use.Read 15 Oct 2026 · g2.com

Public API

ReviewInc advertises a secure API for connecting CRM, POS, and other business software.Read 15 Oct 2026 · reviewinc.com

Rating on G2

4.6 out of 5 from 19 reviewsRead 15 Oct 2026 · g2.com

Rating on GetApp

4.8 out of 5 from 35 reviewsRead 15 Oct 2026 · getapp.com

Reporting

Dashboards provide traffic and review tracking, competitor reports, sentiment analysis, and customizable reporting.Read 15 Oct 2026 · reviewinc.com

Request channels

email_and_smsRead 24 Sep 2026 · reviewinc.com

Review display widgets

YesRead 24 Sep 2026 · reviewinc.com

Review landing pages

The product creates branded private-feedback pages that can be linked to or embedded on websites and Facebook pages.Read 15 Oct 2026 · reviewinc.com

Review monitoring

The service says it tracks reviews across more than 600 review sites and can send real-time, daily, weekly, or monthly reports.Read 15 Oct 2026 · reviewinc.com

Review requests

Businesses can automate review requests through text messages and email.Read 15 Oct 2026 · reviewinc.com

Review sources

Google,Facebook,Healthgrades,Angi,Cars.com,TripAdvisor,and 600+ review sitesRead 24 Sep 2026 · reviewinc.com

Security controls

Enterprise documentation lists SSO, enforced two-factor authentication, role-based permissions, and HIPAA compliance.Read 15 Oct 2026 · reviewinc.com

Social publishing

ReviewInc can create, schedule, and publish social posts and images with AI-backed tools and share reviews socially.Read 15 Oct 2026 · reviewinc.com

Terms limitation

The customer agreement says services are supplied on an as-is and as-available basis and data accuracy or completeness is not warranted.Read 15 Oct 2026 · reviewinc.com

Zapier developer actions

Zapier exposes ReviewInc actions including adding contacts to Notify and Reviews systems and provides SDK-based code access.Read 15 Oct 2026 · zapier.com

Plans and prices

Every ReviewInc plan and price →

Where Specifiction places it

• Review Management Software#37 of 1648.4
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