ReviewInc vs ReviewTrackers
ReviewInc
reviewinc.comReviewTrackers
reviewtrackers.comSide by side
| Figure | ReviewInc | ReviewTrackers |
|---|---|---|
| Price from | $499/mo | $89/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 4 |
| Spec score · Review Management Software | 8.4 (#37) | 9.2 (#4) |
| Spec score · Restaurant Review Management Software | 8.2 (#8) | 8.4 (#6) |
| Spec score · Local Marketing Software | 8.2 (#10) | 8.5 (#5) |
| Company size | LinkedIn lists ReviewInc as a privately held software-development company with 11–50 employees. | LinkedIn lists the company size as 51–200 employees. |
| Founded | 2011 | The company was founded in 2012 and launched its web product in January 2013. |
| Free plan | Yes | No |
| Headquarters | Woodland Hills, California, USA | ReviewTrackers is headquartered in Chicago, Illinois. |
| Integrations | Published integrations include Zapier, Salesforce, Hootsuite, ServiceTitan, ModMed, Housecall Pro, Okta, Entrust, WhatsApp, HubSpot, and Google Maps. | Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier. |
| Praise: support | G2 reviewers repeatedly praise the support team as patient, responsive, and helpful during setup and feature use. | GetApp reports that users commonly describe support as responsive, knowledgeable, friendly and effective at resolving issues. |
| Public API | ReviewInc advertises a secure API for connecting CRM, POS, and other business software. | The API can download review data, synchronize CRM, POS and reporting systems, automate responses and support custom applications. |
| Rating on G2 | 4.6 out of 5 from 19 reviews | 4.6 out of 5 from 161 reviews |
| Rating on GetApp | 4.8 out of 5 from 35 reviews | 4.7 out of 5 from 172 reviews |
| Request channels | email_and_sms | email_and_sms |
| Review monitoring | The service says it tracks reviews across more than 600 review sites and can send real-time, daily, weekly, or monthly reports. | Users can centralize review data, receive alerts and monitor reputation performance across locations. |
| Monitoring alerts | Yes | Yes |
| AI response assistance | Yes | Yes |
| Review sources | Google,Facebook,Healthgrades,Angi,Cars.com,TripAdvisor,and 600+ review sites | Google,Facebook,Yelp,Tripadvisor,Healthgrades,Vitals,and 100+ additional sources |
Plans
ReviewInc
- Full Service$799 a month
- Full Service$499 a month
- BASICPriced on request
- ENTERPRISEPriced on request
- MONITORPriced on request
- PROPriced on request
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
In their own words
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.