Direct Dine vs Lunchbox

Direct Dine

Figure	Direct Dine	Lunchbox
Price from	$50/mo	$300/mo
Free plan	—	Yes
Free trial	—	—
Open source	—	—
Web	Yes	Yes
iOS	Yes	Yes
Android	Yes	Yes
API	—	Yes
Plans published	3	4
Spec score · Food Ordering Software	8.1 (#10)	9.0 (#3)
Spec score · Restaurant Online Ordering Software	7.8 (#71)	9.3 (#2)
Delivery orders	Yes	Yes
Free plan	No	Yes
Mobile apps	The product offers an installable branded web app and says native iOS and Android apps are available on request.	Lunchbox powers custom branded apps where guests can order, manage accounts, receive offers and use loyalty points.
Ordering channels	Orders from a restaurant’s website, branded app, QR table, or Direct Dine marketplace feed into a shared owner dashboard and kitchen screen.	website and app
Security	The privacy policy describes TLS/SSL in transit, encryption at rest for sensitive data, role-based access, multi-factor authentication for administrative access, regular security audits, and tenant data separation.	Lunchbox says it continuously vets online transactions with fraud detection software and undergoes yearly PCI compliance audits.
Support	The homepage advertises 24/7 priority support for Direct Dine in its comparison table.	Lunchbox advertises 24/7 support through email, live chat and phone at 1-833-529-1299.
Branded mobile app	Yes	Yes

Direct Dine has no write-up on Specifiction yet; its figures are above.

Lunchbox has no write-up on Specifiction yet; its figures are above.