directCRM vs Frappe CRM
directCRM
directcrm.app
Frappe CRM
frappe.ioSide by side
| Figure | directCRM | Frappe CRM |
|---|---|---|
| Price from | $0.83/mo | $5/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 7 |
| Spec score · CRM Software | 7.5 (#190) | 9.4 (#7) |
| Free plan | No | Yes |
| Free trial | Yes | Yes |
| Intended users | The maker describes directCRM as built for small sales teams seeking a simple CRM. | Frappe CRM describes itself as suited to small or mid-sized sales teams and businesses outgrowing spreadsheets; it may feel lightweight for needs involving complex CRM functionality and deep out-of-the-box integrations. |
| Purpose | directCRM is a CRM for sales teams to track customers, follow-ups, and deals in one place. | Frappe CRM helps sales teams manage leads, deals, communications, views, reports, and follow-ups. |
| Sales pipeline | The pipeline updates as users log activities and shows deal probability and expected close dates. | Yes |
| Support | Support is by email at [email protected], with responses within 24 hours on business days; phone support is not offered. | The pricing page describes Product Warranty as bug-fix support from Frappe engineers through support tickets and says it does not include functional support. |
Plans
directCRM
- Free TrialFree
- Pro Monthly$15 a month
- Pro Annual$10 a month
- Pro annual$10 a year
- Pro monthly$15 a month
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
In their own words
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.