directCRM vs Freshsales
directCRM
directcrm.app
Freshsales
freshworks.comSide by side
| Figure | directCRM | Freshsales |
|---|---|---|
| Price from | $0.83/mo | $9/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 5 | 7 |
| Spec score · CRM Software | 7.5 (#190) | 9.5 (#1) |
| Free plan | No | Yes |
| Free trial | Yes | The trial lasts 21 days and requires no credit card. |
| Mobile app | No | Yes |
| Sales pipeline | The pipeline updates as users log activities and shows deal probability and expected close dates. | Yes |
| Paid from | 10 | Paid plans start at $9 per user per month, billed annually. |
| Support | Support is by email at [email protected], with responses within 24 hours on business days; phone support is not offered. | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. |
Plans
directCRM
- Free TrialFree
- Pro Monthly$15 a month
- Pro Annual$10 a month
- Pro annual$10 a year
- Pro monthly$15 a month
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.