Discourse vs Verint Community
Discourse
discourse.org
Verint Community
verint.comSide by side
| Figure | Discourse | Verint Community |
|---|---|---|
| Price from | $100/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 5 | 2 |
| Spec score · Community Platforms | 9.0 (#8) | 8.2 (#44) |
| Spec score · Customer Community Software | 8.9 (#4) | 7.5 (#26) |
| Spec score · Community Building Platforms | 8.8 (#3) | 7.4 (#20) |
| Custom domain | Yes | Yes |
| Event hosting | Yes | Yes |
| Founded | 2013 | 1994 |
| Free plan | Yes | No |
| Available integrations | Integrations include GitHub, chat providers, Zendesk, and authentication providers. | Verint lists integrations and SDKs for Sitecore, SharePoint, Salesforce, and Microsoft Dynamics, and says custom integrations have also been made for SAP. |
| Moderation tools | Yes | Yes |
| Private spaces | Yes | Yes |
Plans
Discourse
- FreeFree
- Pro$100 a month
- Business$500 a month
- EnterprisePriced on request
- Free planFree
Verint Community
- Commercial Edition — Private / employee communitiesPrice not published
- Commercial Edition — Public / external communitiesPrice not published
In their own words
Discourse
Discourse is community software for hosting discussions, with options to self-host or use managed hosting. It supports private spaces, event hosting, custom domains and moderation tools, and its codebase is freely available on GitHub. The free plan costs nothing and includes unlimited members, 2 staff seats, 500k monthly page views, 20k monthly emails, 10 categories and 5GB storage. Pro costs $100 a month and includes 5 staff seats, 500k monthly page views, 100k monthly emails, unlimited categories and 20GB storage. Business costs $500 a month, with 15 staff seats, priority support, standard migration services and 100GB storage. Enterprise pricing is custom; it includes unlimited staff seats, 1M+ monthly page views, 1.5M+ monthly emails and 200GB+ storage. Enterprise also includes SSO, SAML, enterprise authentication and a 99.9% uptime guarantee. Paid plans have a 14-day trial, and hosting plans require no credit card up front. Integrations include GitHub, chat providers, Zendesk and authentication providers. Support options range from community help to email support and professional services.
Verint Community
Verint Community has no write-up on Specifiction yet; its figures are above.