Discourse vs Zapnito

Discourse is community software for hosting discussions, with options to self-host or use managed hosting. It supports private spaces, event hosting, custom domains and moderation tools, and its codebase is freely available on GitHub. The free plan costs nothing and includes unlimited members, 2 staff seats, 500k monthly page views, 20k monthly emails, 10 categories and 5GB storage. Pro costs $100 a month and includes 5 staff seats, 500k monthly page views, 100k monthly emails, unlimited categories and 20GB storage. Business costs $500 a month, with 15 staff seats, priority support, standard migration services and 100GB storage. Enterprise pricing is custom; it includes unlimited staff seats, 1M+ monthly page views, 1.5M+ monthly emails and 200GB+ storage. Enterprise also includes SSO, SAML, enterprise authentication and a 99.9% uptime guarantee. Paid plans have a 14-day trial, and hosting plans require no credit card up front. Integrations include GitHub, chat providers, Zendesk and authentication providers. Support options range from community help to email support and professional services.

Zapnito is a B2B community and knowledge platform for brands educating and engaging customers across the customer lifecycle. A community can combine articles, videos, documents, courses, events, discussions, user and organization profiles, and directories. Administrators can shape branding and structure, control access, send notifications, and enable private messaging and discussions. Engagement dashboards, User Explorer, and email dashboards provide views of user and group behavior. Zapnito describes direct connections for CRM, BI, and marketing technology, alongside APIs, webhooks, Zapier, and custom SSO. Listed security measures include ISO 27001, GDPR compliance, encryption, custom SSL, US data residency, penetration testing, and security and audit logs. Authentication options include SSO, social sign-in, password strength controls, and two-factor authentication; moderation covers spam and profiles. Plans include a free option and a 14-day trial. The Essential tier supports 500–2,000 registered users but excludes courses; Premium supports 2,001–10,000, while Enterprise starts at 10,001 users. Enterprise is listed at $708 a year, billed annually.