| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Consumer Video Feedback Software | 7.7 (#7) | 7.8 (#6) |
| Access controls | Discuss says it supports project and team role-based access, SAML 2.0 single sign-on, and meeting-room permissions, authentication, waiting rooms and moderator controls. | Feedier lists workspaces, teams, roles, SSO, audit trails, and granular role-based access controls among its governance features. |
| Analysis | Discuss says its tools provide AI summaries, key themes, quotes, highlight reels, translations and virtual personas built from a user's research. | Its AI analyzes feedback by theme, tracks aspect-level sentiment, and detects weak signals. |
| Data protection | Discuss says data is encrypted in transit and at rest using HTTPS, with application servers and data hosted on AWS in Virginia, USA. | Feedier says personal data in feedback is automatically anonymized before AI processing and that data is hosted and processed in the EU. |
| Integrations | Discuss describes a robust API and names Alida, Buzzback, Fuel Cycle, User Interviews, Simporter and Highlight among its featured partners. | Feedier lists 20+ native connectors and says it supports API and SFTP imports; its platform page names Salesforce, HubSpot, BigQuery, Snowflake, Power BI, Dynamics 365, and Microsoft Teams among 100+ integrations. |
| Product | Discuss describes its platform as an AI-powered qualitative and quantitative market research solution covering research setup, audience research and analysis. | Feedier describes itself as a Customer Intelligence Platform that consolidates customer feedback and uses AI to produce analysis, reports, and action plans. |
| Security certification | Discuss says it has maintained ISO 27001 certification since 2019 and states it complies with GDPR, CCPA and COPPA. | Feedier says it is ISO 27001:2022 certified and compliant with SOC 2 standards. |
| Support | The pricing page describes on-demand live session support as included from Elevate upward and as an add-on for Essentials; bundled session support includes 24/5 technical assistance and multilingual agents. | All plans include implementation, onboarding and training, and a Feedier Deployed Engineer; the support SLA differs by plan. |
