Discuss vs UserTesting
Discuss
discuss.io
UserTesting
usertesting.comSide by side
| Figure | Discuss | UserTesting |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Consumer Video Feedback Software | 7.7 (#7) | 7.5 (#13) |
| Spec score · AI Market Research Software | 7.5 (#12) | 7.3 (#20) |
| Spec score · Usability Testing Software | 7.6 (#27) | 7.4 (#38) |
| Headquarters | Seattle, Washington, United States | Bellevue, Washington, United States |
| Integrations | Discuss describes a robust API and names Alida, Buzzback, Fuel Cycle, User Interviews, Simporter and Highlight among its featured partners. | Listed integrations include Figma, FigJam, Jira, Jira Product Discovery, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. |
| Product | Discuss describes its platform as an AI-powered qualitative and quantitative market research solution covering research setup, audience research and analysis. | UserTesting is a video-first human insight platform that lets organizations gather feedback from real people on experiences and build customer empathy. |
| Support | The pricing page describes on-demand live session support as included from Elevate upward and as an add-on for Essentials; bundled session support includes 24/5 technical assistance and multilingual agents. | Ultimate offers optional Premier Support with 30-minute Power Sessions; Ultimate+ includes Premier Support+ with a dedicated consultant and 1-hour Power Sessions. |
Plans
Discuss
- EssentialsPriced on request
- ElevatePriced on request
- ExpertPriced on request
- EnterprisePriced on request
UserTesting
- AdvancedPriced on request
- UltimatePriced on request
- Ultimate+Priced on request
In their own words
UserTesting
UserTesting is a video-first platform for collecting feedback from people on ideas, designs, prototypes, websites, apps, and campaigns at any stage before or after launch. Its AI analysis brings together video, text, and behavioral data to identify themes and patterns. Teams can recruit participants for moderated or unmoderated sessions, and test mobile apps on iOS and Android phones and tablets. The Advanced plan includes surveys, interaction and think-out-loud tests, and moderated Live Conversation sessions. Ultimate adds AI test creation and analysis, an Insights Hub, card sorting, tree testing, and custom audiences; Ultimate+ adds a Figma plugin, custom insights services, and Premier Support+. Listed integrations include Figma, Jira, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. A Results API v2 provides access to QXscores, session data, videos, and transcripts, alongside legacy API v1 endpoints. UserTesting is paid, has no free plan, and offers a free trial. Pricing is customized by users, types, and features, so customers must request a quote.