Dispatch Anywhere vs Towbook

Dispatch Anywhere combines dispatch, billing, lot management, and record-keeping for established towing businesses running light- to medium-duty operations. It is accessible on Android, iOS, web, and Windows. Dispatchers can view active jobs, truck locations, ETAs, driver status, and job queues together. Drivers can accept jobs, update statuses, and attach photos through the mobile app. Billing tools track paid and unpaid invoices, send invoices and receipts by email or text, and match payments to jobs and statements. Lot management provides searchable inventory, vehicle aging, calculated charges and fees, and vehicle history. The system tracks driver licenses, certifications, vehicle registrations, and inspections, with configurable reminders. It integrates with Intuit QuickBooks for accounting and connects with motor-club networks including Allstate, GEICO, Tesla, and Agero. Autura also lists connections to BudgetGPS, TowLien, TowPay, Autura Marketplace, and multiple GPS providers. TowPay uses Stripe infrastructure, which Autura says provides bank-grade security and PCI compliance. Windows installation is supported on Windows 10 or Windows 11 computers. Pricing is available on request and scales with fleet size and feature needs; no long-term contract is required.

Towbook is cloud-based software for towing, roadside, and impound operations. Its web system manages dispatching, invoicing, vehicle inventory, impounds, liens, and auctions. Dispatch workflows cover accepting and assigning calls, following job progress, and managing vehicles. Digital dispatching and email processing receive calls from listed motor clubs and organizations including AAA, Agero, Allstate, Geico, Progressive, and Tesla. GPS integrations include Azuga, DriverLocate, Samsara, US Fleet Tracking, Verizon Connect, and Webfleet; accounting connects to QuickBooks Desktop or Online. Drivers can attach geocoded photos, collect customer signatures, create damage reports, and send receipts by email or text. Android and iPhone apps are available, and the maker says they can be used on as many devices as desired at no extra fee. The trial lasts 30 days, includes the full feature suite, and requires no credit card. Plans start at $109/mo, with no free plan. Monthly completed-call limits vary by plan, and each additional 1,000 calls above a plan limit costs $149.