Dispatch vs Onde
Dispatch
dispatchdms.comOnde
onde.appSide by side
| Figure | Dispatch | Onde |
|---|---|---|
| Price from | ₹4,999/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Courier Management Software | 8.2 (#8) | 8.0 (#12) |
| Product | Dispatch is a delivery operations platform for ecommerce brands that combines management of owned riders with routing to courier partners. | Onde describes itself as a digital platform for automating taxi, ride-hailing, transportation, delivery, and fleet businesses. |
| Security | The privacy policy says data is encrypted at rest with AES-256 and in transit with TLS 1.2+, and stored in GCP/AWS data centers. | Onde states that its payment flows are PCI DSS compliant and use TLS 1.3 encryption and 3D Secure where supported, and that it does not store payment card data. |
| Support | The contact page lists [email protected] and says sales, support, partnerships and press inquiries will receive a response within one business day. | The plans list a customer success team and 24/7 technical support. |
Plans
Onde
- Starting up$4,500, paid once
- Super App$6,500, paid once
- Professional$8,500, paid once
- Expert$23,000, paid once
In their own words
Onde
Onde is a platform for automating taxi, ride-hailing, transport, delivery, fleet, and other on-demand services. It pairs branded customer and driver apps for iOS and Android with web booking, dispatch, and administration tools. Operators can manage drivers, billing plans, performance reports, analytics, discounts, and referral programs. Dispatch tools show driver availability and activity, help locate orders and addresses, and provide order-event details. Customers can place immediate or advance orders, add multiple drop-offs, save favorite addresses, chat with drivers, share rides, and use an SOS button. Driver tools include registration, order assignment, automated billing, passenger ratings, chat, and acceptance choices for rides and preorders. Payment options include cash, cards, terminals, and 10+ gateways, with availability dependent on the gateway system. The platform offers REST and WebSocket APIs, integrations, a test sandbox, and open-source client examples. Pricing starts at $99/mo, with a 14-day trial; plans also list one-time fees and revenue shares.