Dispatch vs Onfleet
Dispatch
dispatchdms.com
Onfleet
onfleet.comSide by side
| Figure | Dispatch | Onfleet |
|---|---|---|
| Price from | ₹4,999/mo | $299/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Courier Management Software | 8.2 (#8) | 8.3 (#6) |
| Spec score · On-Demand Delivery Software | 8.1 (#6) | 8.3 (#4) |
| Headquarters | Bengaluru, India | San Francisco |
| Integrations | Listed courier partners include Delhivery, Shiprocket, Borzo, Porter, Dunzo, DHL, FedEx and DTDC; order sources include Shopify, WooCommerce, Magento, Amazon, Flipkart and Meesho. | Onfleet offers API and webhook access, ready-to-use integrations, and a partner integrations marketplace. |
| Product | Dispatch is a delivery operations platform for ecommerce brands that combines management of owned riders with routing to courier partners. | Onfleet describes its platform as AI-powered software for managing deliveries across in-house fleets and third-party partners. |
| Security | The privacy policy says data is encrypted at rest with AES-256 and in transit with TLS 1.2+, and stored in GCP/AWS data centers. | Enterprise includes enterprise single sign-on; Onfleet links to a trust center for security information. |
| Support | The contact page lists [email protected] and says sales, support, partnerships and press inquiries will receive a response within one business day. | Launch includes email and scheduled phone support, while Enterprise includes premium onboarding, implementation, and support. |
Plans
Onfleet
- Launch$619 a month
- Scale$1,349 a month
- Enterprise$3,099 a month
- Courier Suite$299 a month
In their own words
Onfleet
Onfleet manages deliveries across in-house fleets and third-party partners. Its tools optimize routes, assign work dynamically, and can dispatch tasks automatically. Teams get real-time GPS visibility of drivers and can record proof of delivery with photos, signatures, and timestamps. Customer-facing features include branded automated notifications, live tracking pages, and two-way driver chat. The Onfleet Driver app provides task details, navigation, communication with dispatchers or customers, and proof-of-delivery capture; it is listed for iPhone, iPad, and Android. The platform also offers API and webhook access, ready-to-use integrations, and a partner marketplace. Onfleet Connect gives shippers and retailers access to courier and delivery providers. Launch costs $619 a month and covers 2,500 pickup or delivery tasks with unlimited users, basic route optimization, and API and webhook access. Scale is $1,349 a month, Enterprise is $3,099 a month, and Courier Suite is $299 a month. A 14-day trial is available; there is no free plan.