Dispatch vs RutaLive
Dispatch
dispatchdms.comRutaLive
rutalive.comSide by side
| Figure | Dispatch | RutaLive |
|---|---|---|
| Price from | ₹4,999/mo | $159.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Courier Management Software | 8.2 (#8) | 8.0 (#13) |
| Product | Dispatch is a delivery operations platform for ecommerce brands that combines management of owned riders with routing to courier partners. | RutaLive is a delivery management platform connecting operators, clients, and couriers. |
| Security | The privacy policy says data is encrypted at rest with AES-256 and in transit with TLS 1.2+, and stored in GCP/AWS data centers. | RutaLive says each company has an isolated workspace and that one company's couriers, clients, and orders are not visible to another. |
| Support | The contact page lists [email protected] and says sales, support, partnerships and press inquiries will receive a response within one business day. | Free and Business list email support; Enterprise also includes a dedicated account manager and priority support with SLA. |
Plans
In their own words
RutaLive
RutaLive is a delivery management platform connecting operators, clients, and couriers. Operators can assign orders and see couriers moving on a real-time map, while couriers can record timestamped photo and signature proof at each stop. Dispatch options include manual, smart, and self-assign modes, as well as multi-stop route optimization, batch delivery, and scheduled orders. Its pricing engine supports rates based on distance, zone, package type, or time. RutaLive connects to QuickBooks Online for invoice, payment, and tax synchronization. All plans include a REST API, webhooks, and scoped API keys. The listed platforms are Android, iOS, web, Windows, and API. The Free plan costs nothing and includes 1 operator, 2 couriers, and 150 orders per month. Business costs $159.99 a month and includes 1 operator, 50 couriers, and 20,000 orders per month; Enterprise costs $369.99 a month with higher listed limits. Free and Business include email support, while Enterprise adds a dedicated account manager and priority support with SLA.