Dispatch vs Roldesk
Dispatch
dispatch.meRoldesk
roldesk.comSide by side
| Figure | Dispatch | Roldesk |
|---|---|---|
| Price from | $139/mo | €39/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 5 |
| Spec score · Dispatch Management Software | 7.9 (#12) | 8.8 (#3) |
| API | Dispatch Connect documentation describes bi-directional integrations with the Dispatch platform. | Roldesk provides a versioned REST API using personal access tokens and scoped permissions. |
| Headquarters | Boston, Massachusetts, United States | Madrid, Spain |
| Integrations | Listed integrations include Salesforce, Oracle Field Service Cloud, Microsoft Dynamics, HubSpot, QuickBooks, and Zapier. | The API documentation describes Zapier-style REST Hook integration and webhook subscriptions. |
| Mobile app | Google Play describes Dispatch Me as a field-worker app and says 2026 access is being enabled by invitation for existing users. | The technician app supports assigned jobs, schedules, time and component logging, photos, on-site signatures, GPS shift tracking, and push notifications. |
| Product | Dispatch connects brands, contractors, and customers in one service orchestration platform and tracks jobs from acceptance to completion. | Roldesk is field-service software for dispatching work, tracking inventory and fleets, scheduling preventive maintenance, and giving customers portal access. |
| Security | Dispatch says it uses reasonable administrative, physical, and technical safeguards to protect information. | The privacy policy states TLS 1.2+ in transit, encryption at rest where supported, hashed passwords, access controls, audit logging and regular security reviews. |
| Support | The contact page lists support hours as 9am–6pm EST Monday through Friday. | Roldesk says support is available by chat or email and that contact requests receive a reply within one business day. |
Plans
Roldesk
- FreeFree
- Starter€39 a month
- Advanced€99 a month
- Professional€179 a month
- CustomPriced on request
In their own words
Roldesk
Roldesk is field-service software for coordinating work orders, technicians, inventory, fleets, maintenance schedules, and customer updates. Its web backoffice provides dashboards, dispatch, scheduling, and reports without requiring downloads. Teams can create, schedule, assign, and track work orders in real time. Customers can use a shareable link to see job status, the assigned technician, estimated times, and photos. The technician app supports assigned jobs and schedules, time and component logging, photos, on-site signatures, GPS shift tracking, and push notifications; offline access is listed on the Free tier. Inventory can be organized across warehouses and assigned to work orders. Customer-approved quotes can become work orders and then invoices after completion. Roldesk is available on Android, iOS, and web. Its REST API supports scoped tokens and webhooks, and API access is available on Professional; token scopes cannot exceed the plan's allowance. Plans include Free at free and Starter at $39 a month (billed €39/mo+ VAT).