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Roldesk

roldesk.com

From €39/mo Free plan WebiOSAndroidAPI
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Spec score 8.8 #3 of 27 in Dispatch Management Software

What it is

Roldesk is field-service software for coordinating work orders, technicians, inventory, fleets, maintenance schedules, and customer updates. Its web backoffice provides dashboards, dispatch, scheduling, and reports without requiring downloads. Teams can create, schedule, assign, and track work orders in real time. Customers can use a shareable link to see job status, the assigned technician, estimated times, and photos. The technician app supports assigned jobs and schedules, time and component logging, photos, on-site signatures, GPS shift tracking, and push notifications; offline access is listed on the Free tier. Inventory can be organized across warehouses and assigned to work orders. Customer-approved quotes can become work orders and then invoices after completion. Roldesk is available on Android, iOS, and web. Its REST API supports scoped tokens and webhooks, and API access is available on Professional; token scopes cannot exceed the plan's allowance. Plans include Free at free and Starter at $39 a month (billed €39/mo+ VAT).

Spec sheet

What it does
Roldesk is a field-service management SaaS for dispatching technicians, work orders, inventory, preventive maintenance and customer portals.Read 15 Oct 2026 · roldesk.com
Product
Roldesk is field-service software for dispatching work, tracking inventory and fleets, scheduling preventive maintenance, and giving customers portal access.Read 5 Oct 2026 · roldesk.com
API
Roldesk provides a versioned REST API using personal access tokens and scoped permissions.Read 15 Oct 2026 · roldesk.com
Integrations
The API documentation describes Zapier-style REST Hook integration and webhook subscriptions.Read 15 Oct 2026 · roldesk.com
Security
The privacy policy states TLS 1.2+ in transit, encryption at rest where supported, hashed passwords, access controls, audit logging and regular security reviews.Read 15 Oct 2026 · roldesk.com
Support
Roldesk says support is available by chat or email and that contact requests receive a reply within one business day.Read 15 Oct 2026 · roldesk.com
Headquarters
Madrid, SpainRead 28 Sep 2026 · roldesk.com
API and integrations
The REST API supports scoped tokens and webhooks; its documentation describes a REST Hook pattern for Zapier-style integrations.Read 5 Oct 2026 · roldesk.com
API availability
API tokens are available to owners or admins on the Professional plan.Read 15 Oct 2026 · roldesk.com
API limit
API access is available on the Professional plan, and token scopes cannot exceed what the plan allows.Read 5 Oct 2026 · roldesk.com
API specification
The API documentation links to an OpenAPI 3.1 machine-readable definition.Read 15 Oct 2026 · roldesk.com
Billing
Quotes approved by customers can become work orders, which can be converted into invoices after completion.Read 5 Oct 2026 · roldesk.com
Billing workflow
Approved quotes can become work orders and completed work orders can become invoices.Read 15 Oct 2026 · roldesk.com
Company legal name
The terms identify Roldesk Digital Solutions LLC, a Wyoming limited liability company.Read 15 Oct 2026 · roldesk.com
Company locations
The terms give a principal address in Sheridan, Wyoming, while the privacy policy identifies the controller address in Madrid, Spain.Read 15 Oct 2026 · roldesk.com
Company size and funding
No founded year, employee count or funding information is stated on the opened Roldesk, GetApp, Google Play or legal pages.Read 15 Oct 2026 · roldesk.com
Customer portal
Work orders, quotes and invoices can be shared through a link showing status, technician, ETA, photos, signatures and a printable invoice.Read 15 Oct 2026 · roldesk.com
Data retention
Workspace data is retained during the account and then for a 90-day cancellation grace period before deletion or anonymization.Read 15 Oct 2026 · roldesk.com
Documentation
The help center includes onboarding, module explanations, work-order procedures, mobile-app guidance and API recipes.Read 15 Oct 2026 · roldesk.com
Founder or controller
The privacy policy names Sergio Roldán Salmerón as controller and lists Spanish NIF 05464470S.Read 15 Oct 2026 · roldesk.com
Google Play app
The Android listing identifies Roldesk Digital Solutions LLC as developer, reports a first release and shows no user rating or review count in the fetched listing.Read 15 Oct 2026 · play.google.com
Google Play data safety
Google Play says the app shares no data with third parties, may collect location and personal information, encrypts data in transit and supports deletion requests.Read 15 Oct 2026 · play.google.com
GPS shifts
The Android app shares live location during an active shift and stops tracking when the technician clocks out.Read 15 Oct 2026 · play.google.com
Industries
The help center names HVAC, electrical, solar, plumbing, IT installation, generator service and refrigeration teams as target users.Read 15 Oct 2026 · roldesk.com
Inventory
Inventory supports equipment, components, warehouses, vehicles and tools, with items assignable to work orders.Read 15 Oct 2026 · roldesk.com
Languages
The mobile app supports English, Spanish and Portuguese.Read 15 Oct 2026 · play.google.com
Licence
The terms state that the software, design and documentation are owned by Roldesk and prohibit reverse engineering, indicating proprietary closed-source software.Read 15 Oct 2026 · roldesk.com
Limit: ecosystem integrations
GetApp lists third-party integrations and accounting integration as features but provides no named integration vendors or user ratings.Read 15 Oct 2026 · getapp.com
Limit: independent review volume
GetApp lists no user reviews and a 0.00/10 likelihood-to-recommend score; its feature ratings are all zero.Read 15 Oct 2026 · getapp.com
Limit: service guarantees
The terms provide the service as-is and as-available and disclaim warranties that it will be uninterrupted, secure or error-free.Read 15 Oct 2026 · roldesk.com
Mobile app
The technician app supports assigned jobs, schedules, time and component logging, photos, on-site signatures, GPS shift tracking, and push notifications.Read 5 Oct 2026 · roldesk.com
Offline capability
The technician app is described as usable in areas with no coverage, and the Free tier lists offline access.Read 5 Oct 2026 · roldesk.com
Offline operation
The Free plan lists offline technician access, and the app buffers location pings until connectivity returns.Read 15 Oct 2026 · roldesk.com
Preventive maintenance
Maintenance schedules automatically generate recurring work orders.Read 15 Oct 2026 · roldesk.com
Privacy and compliance
Roldesk says its policy covers GDPR and UK GDPR rights, offers a DPA on request, and applies it automatically to paid customers.Read 5 Oct 2026 · roldesk.com
Privacy compliance
Roldesk says it covers GDPR and UK GDPR rights and provides a DPA on request, automatically for paid customers.Read 15 Oct 2026 · roldesk.com
Rate limits
Each API token is limited to 100 requests per 10 seconds and 5,000 per hour.Read 15 Oct 2026 · roldesk.com
Rating on GetApp
0 out of 5 from 0 reviewsRead 15 Oct 2026 · getapp.com
Rating on Software Advice
No rating stated from 0 reviewsRead 15 Oct 2026 · softwareadvice.com
Technician mobile app
The mobile app handles assigned jobs, schedules, status updates, labor, parts, photos, signatures, quotes and invoices.Read 15 Oct 2026 · play.google.com
Web app
The web backoffice requires no downloads and includes dashboard, dispatch, scheduling, and reports.Read 5 Oct 2026 · roldesk.com
Webhooks
Webhooks support signed event deliveries, retries up to six attempts and automatic endpoint disabling after repeated failures.Read 15 Oct 2026 · roldesk.com
Work orders
Users can create, schedule, assign and track technician work orders in real time.Read 15 Oct 2026 · roldesk.com

Plans and prices

Free Free free 1 backoffice user + 1 mobile seat · work orders · dispatch board · scheduler · technician app with offline access, photos, time and signature Read 15 Oct 2026 · roldesk.com
Starter €39 a month €39/mo + VAT 1 backoffice user + 3 mobile seats · CRM · assets · reports · customer portal · branded PDFs · push notifications Read 15 Oct 2026 · roldesk.com
Advanced €99 a month €99/mo + VAT 2 backoffice users + 7 mobile seats · GPS tracking · projects · white-label custom domain Read 15 Oct 2026 · roldesk.com
Professional €179 a month €179/mo + VAT 3 backoffice users + 10 mobile seats · preventive maintenance · bulk actions · CSV/XLSX import · advanced reports · route optimization · in-field quote signature · API access Read 15 Oct 2026 · roldesk.com
Custom Priced on request contact sales tailored company plan Read 15 Oct 2026 · roldesk.com

Every Roldesk plan and price →

Strong points and limits

Strong points

  • Real-time work order creation, assignment, and tracking
  • Customer links show job status, technician, estimates, and photos
  • Free tier lists offline access for the technician app
  • Approved quotes can become work orders and invoices

Limits

  • API access is available on Professional
  • Token scopes cannot exceed the plan's allowance
  • Starter costs $39 a month

Who it suits

Roldesk suits field-service teams that dispatch technicians, manage equipment, and keep customers informed about jobs. Its plan details include options for different office and mobile seat counts.

Verdict

Roldesk brings dispatch, field work, inventory, and customer updates into one service workflow. Check the plan's seat allocation and API access requirements before settling on an option.

Where Specifiction places it

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