Dispatchable vs Roldesk
Dispatchable
dispatchable.comRoldesk
roldesk.comSide by side
| Figure | Dispatchable | Roldesk |
|---|---|---|
| Price from | Free | €39/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 2 | 5 |
| Spec score · Dispatch Management Software | 8.7 (#4) | 8.8 (#3) |
| API availability | The vendor says it is adding APIs and provides a developer portal with authenticated REST endpoints. | API tokens are available to owners or admins on the Professional plan. |
| Documentation | SourceForge lists online support and documentation-based training for Cronetic. | The help center includes onboarding, module explanations, work-order procedures, mobile-app guidance and API recipes. |
| Headquarters | Lakeland, Florida, United States | Madrid, Spain |
| Integrations | Dispatchable advertises more than 50 integrations and names Central Dispatch, TextMagic, Stripe, Gmail, Slack, Google Sheets, Microsoft Teams, Twilio, SendGrid, RingCentral, Authorize.Net, Zapier and OpenAI. | The API documentation describes Zapier-style REST Hook integration and webhook subscriptions. |
| Product | Dispatchable describes itself as a modular operations platform for shipping companies that connects quoting, dispatching, documents, and invoicing in one workflow. | Roldesk is field-service software for dispatching work, tracking inventory and fleets, scheduling preventive maintenance, and giving customers portal access. |
| Security | Dispatchable describes its data as encrypted and its hosting as secure, but the page does not name a security certification. | The privacy policy states TLS 1.2+ in transit, encryption at rest where supported, hashed passwords, access controls, audit logging and regular security reviews. |
| Support | Dispatchable advertises 24/7 support and links to a help center, contact support and developer portal. | Roldesk says support is available by chat or email and that contact requests receive a reply within one business day. |
| Webhooks | The API documentation includes a POST webhook endpoint for sending new records to external endpoints. | Webhooks support signed event deliveries, retries up to six attempts and automatic endpoint disabling after repeated failures. |
| What it does | Dispatchable is a transportation operations platform connecting quoting, CRM, dispatch, inspections, documents, updates, invoicing and automation. | Roldesk is a field-service management SaaS for dispatching technicians, work orders, inventory, preventive maintenance and customer portals. |
Plans
Roldesk
- FreeFree
- Starter€39 a month
- Advanced€99 a month
- Professional€179 a month
- CustomPriced on request
In their own words
Dispatchable
Dispatchable is an operations platform for shipping companies that brings quoting, dispatching, documents, and invoicing into a connected workflow. It links lead intake and CRM with inspections, customer updates, and dispatch work, while shared records cover loads, contacts, carriers, documents, permissions, and activity history. Listed automation includes AI intake and replies, lead scoring, quote follow-ups, SMS and email sequences, and other automated workflows. The feature set also includes accounting and payments, reporting and analytics, compliance and safety, a driver app, tracking and tracing, IFTA, and native EDI. Dispatchable names more than 50 integrations, including Central Dispatch, Stripe, Gmail, Slack, Twilio, Zapier, and OpenAI. It runs on the web and offers API access; the company says installation is not required. The service describes its data as encrypted and its hosting as secure, but does not name a security certification. A free-for-life Starter plan is listed at free. There is also a 14-day trial, and paid pricing is on request.
Roldesk
Roldesk is field-service software for coordinating work orders, technicians, inventory, fleets, maintenance schedules, and customer updates. Its web backoffice provides dashboards, dispatch, scheduling, and reports without requiring downloads. Teams can create, schedule, assign, and track work orders in real time. Customers can use a shareable link to see job status, the assigned technician, estimated times, and photos. The technician app supports assigned jobs and schedules, time and component logging, photos, on-site signatures, GPS shift tracking, and push notifications; offline access is listed on the Free tier. Inventory can be organized across warehouses and assigned to work orders. Customer-approved quotes can become work orders and then invoices after completion. Roldesk is available on Android, iOS, and web. Its REST API supports scoped tokens and webhooks, and API access is available on Professional; token scopes cannot exceed the plan's allowance. Plans include Free at free and Starter at $39 a month (billed €39/mo+ VAT).