Dispatch vs ServicePower
Dispatch
dispatch.me
ServicePower
servicepower.comSide by side
| Figure | Dispatch | ServicePower |
|---|---|---|
| Price from | $139/mo | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 4 |
| Spec score · Dispatch Management Software | 7.9 (#12) | 8.3 (#7) |
| Spec score · Dispatch Software | 7.9 (#13) | 8.4 (#9) |
| API | Dispatch Connect documentation describes bi-directional integrations with the Dispatch platform. | The PlusOne Solutions API uses REST endpoints over HTTP with JSON payloads and JWT authentication, and supports compliance data such as screening, insurance, licenses, and verification. |
| Founded | 2013 | G2 lists ServicePower as serving customers since 1996. |
| Headquarters | Boston, Massachusetts, United States | McLean, Virginia, United States |
| Integrations | Listed integrations include Salesforce, Oracle Field Service Cloud, Microsoft Dynamics, HubSpot, QuickBooks, and Zapier. | Workforce Connectors and APIs connect ServicePower with CRM, ERP, workforce-management, customer, contractor, and other enterprise systems. |
| Product | Dispatch connects brands, contractors, and customers in one service orchestration platform and tracks jobs from acceptance to completion. | ServicePower describes itself as an AI-powered field service management platform for enterprise organizations managing employed, contracted, or blended workforces. |
| Scheduling | The platform includes scheduling and routing capabilities and resource management tools. | The employed-workforce solution includes scheduling tools to help operations teams manage schedules and workforce efficiency. |
| Security | Dispatch says it uses reasonable administrative, physical, and technical safeguards to protect information. | The Trust Center lists SOC 1 Type II and SOC 2 Type II attestations and describes encryption in transit and at rest, access controls, and ongoing monitoring. |
| Support | The contact page lists support hours as 9am–6pm EST Monday through Friday. | The site directs servicers to a dedicated help center and lists customer support through its support portal. |
Plans
ServicePower
- Employed WorkforcePriced on request
- Contracted WorkforcePriced on request
- Blended WorkforcePriced on request
- ServicePower HUBFree
In their own words
ServicePower
ServicePower is web-based software for managing field service work across employed, contracted, or blended workforces. Its listed capabilities include route optimization, customer portals, invoicing, and payments. Employed Workforce combines scheduling and mobile access with customer self-service, work order management, analytics, and Vision AI. Contracted Workforce includes dispatch, contractor reimbursement, contractor management and compliance, customer self-service, work order management, and analytics. Blended Workforce brings together scheduling, mobile access, dispatch, contractor reimbursement, contractor management and compliance, and customer self-service. ServicePower HUB covers work order management, warranty and cash-on-demand job management, parts ordering, payment processing, estimates, and invoices. The software runs on the web. ServicePower offers a free plan, with pricing on request. The maker is based in McLean, Virginia, United States.